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Created: Nov 18, 2013
indythinker Created: Nov. 18, 2013
UPDATE AS OF Monday, November 18, 2013 - On November 4, 2013, I received the same email from AT&T titled, “AT&T STI Order for 2357. My order summary was the same as the one received by me at 2:24 PM on October 30, 2013. - On November 5, 2013, I received this message from whom I assumed was AT&T Customer Service titled, “AT&T Order Status – Installation Appointment (Ticket...
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Created: Nov 18, 2013
indythinker Created: Nov. 18, 2013
Thank you for your response and the link Dimitry, I'm more than willing to work this out with a U-verse specialist, but my situation and experience has become so much worse that I must post and update to "Where is the Department in AT&T that handles - resolves complaints." The reason is that I have been in contact with various U-verse specialist plus AT&T's customer servi...
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Created: Nov 18, 2013
indythinker Created: Nov. 18, 2013
Thank you for the advice BeeBeeSA, My apologies for taking so long to respond, but my situation and experience has gotten so much worse that I need to post and update to Where is the Department in AT&T that handles - resolves complaints. I will send a P rivate M essage to the ATTU-verseCare Community Specialist team referring to my total experience, and IF it can be resol...
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Created: Nov 1, 2013
indythinker Created: Nov. 1, 2013
I must apologize for posting such a long message, but it appears near impossible to locate a department within AT&T that resolves complaints, so I'm hoping that a moderator of the AT&T forums can point me in the right direction? Background: I now have VERY EXPENSIVE Verizon wireless internet access in my remote rural community. I've decided to pay an early termination fee...
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