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Created: Jun 2, 2016
dawizard Created: Jun. 2, 2016
1 small correction under Option 1 (changing your greeting): If I select 1 (change your greeting) option, it only gives me two options, 1 to keep the existing greeting / 2 re-record it,
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Created: Jun 2, 2016
dawizard Created: Jun. 2, 2016
Hello, I am trying to change my voicemail which currently has a custom greeting I recorded and I want to change it to the 'standard phone number greeting' which just says your phone number instead and am having no luck doing that. I've reached out to AT&T customer support as well as Twitter support with no luck. ` When I go into my Voicemail (by dialing my own number, I a...
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Created: Oct 26, 2013
dawizard Created: Oct. 26, 2013
LOL! I still shake my head in disbelief that as a paying customer I have to jump through so many hoops just for a pleasant and reliable conversation to get answers. I feel mentally harrassed at this point. Fortunately after more than a month of this harrassment, I finally spoke to the 1 person who actually understood the "Service" part of Customer service and resolved thi...
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Created: Oct 25, 2013
dawizard Created: Oct. 25, 2013
Friend, I had my 18 month upgrade eligibility taken away. See my post for more details if you care to enjoy on my pains.
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Created: Oct 25, 2013
dawizard Created: Oct. 25, 2013
I know this topic has come up too many times but I am kinda sorta done and fedup with AT&T customer service. This is probably my last method of reaching out to resolve this before I pay my ETF and cancel my line and head out to another service. Here is a timeline of where I am at (AT&T Business direct customer): April 2012 - Bought Lumia 900, Windows phone, one of the fir...
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