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Created: Nov 4, 2014
TkAm23 Created: Nov. 4, 2014
I am the only member on the account and no services were added or removed. The bundle was taken off from the bill for the period of Oct 18 through Nov 17, prior to the expiration date of 12/3/14. The bundle was removed from my account without my permission.
U-verse Forums  •
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Created: Nov 4, 2014
TkAm23 Created: Nov. 4, 2014
On my September bill (and every earlier bill this entire year) I was receiving a bundle discount on my Uverse TV/Internet bill that is set to expire on 12/3/14. However, on my October Bill, the bundle discount was removed. The bill says "You removed this promotion on 10/14" but I never cancelled the bundle and haven't communicated in any way with AT&T since 2013. Why was ...
U-verse Forums  •
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Created: Oct 6, 2013
TkAm23 Created: Oct. 6, 2013
Yes, the amount for my Uverse and Internet each went up over the past two months, but that doesn't explain WHY they went up. I get paperless billing and nowhere in the paperless bill the past two months was there any indication that my monthly bill would go up. Nowhere in the online billpay does it show that my rate was going to go up. I received no messages to my online ...
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Created: Oct 6, 2013
TkAm23 Created: Oct. 6, 2013
I have both Uverse and Internet through AT&T. My montly rate was $98.70 per month for the first year. Last month my bill rose to $110.65. I assumed this was a yearly rate increase. I was not happy with it because I received no warning that my monthly billing was about to go up or what the new price would be, but I get it that rates increase. Fast forward to this month, I ...
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