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Created: Aug 15, 2014
wireline Created: Aug. 15, 2014
I'm sure the moderators & staff have had their fill of listening to us go on about getting this update. A positive note is in order! I successfully downloaded the cyan update to my 1020 last night and all is well. I never loaded up the developer preview and was running the 8.0 version. I especially like the swipe keyboard feature and now it's easier for the wifi to log on...
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Created: Jul 30, 2014
wireline Created: Jul. 30, 2014
Yeah, I'm curious for an official answer from ATT. The Nokia 1020 model cannot be found on the ATT Software update page but it is front and center on the Windows Phone main page , specifically for the 8.1 update. I'm hoping that the update can fix some performance issues with this device's wireless services (bluetooth, wifi, internet sharing). If not then it's back to And...
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Created: Dec 20, 2013
wireline Created: Dec. 20, 2013
Generic statement from Nokia below which could indicate the other product lines will see it sometime after the start of the year. At least from the handset manufacturer perspective. Our carrier may see things differently! Hopefully, it's released to us before 8.1 (Blue?)..... Nokia Black / GDR3 Update
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Created: Oct 14, 2013
wireline Created: Oct. 14, 2013
Good Catch! I wonder what interaction there might be between the unmodified GDR3 and the ATT released GDR2 w/o Data Sense? I'm very tempted to go to an update program that I can manage outside of the carrier influence. Also MS just announced the release of GDR3: WPCentral
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Created: Oct 11, 2013
wireline Created: Oct. 11, 2013
Communication - ATT needs to do a better job of setting expectations for it's customers using the channels normally targeted for end user communications, i.e. press release/statement. While it is nice to hear from moderators on this forum, that is not the official word from the company and no one in the media considers it as such. Failure to take a stance signals indecisi...
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Created: Oct 10, 2013
wireline Created: Oct. 10, 2013
Thank you, ATT! GDR2 & Amber loaded up in about 20 min.
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Created: Oct 8, 2013
wireline Created: Oct. 8, 2013
Time to raise the heat level some more. C/S stated that yes, I'm supposed to get an Nokia update and that it is queued up to come ota. Yesterday they even made like they called Nokia while I was on the phone. Today I filed complaint with GA PSC for Amber & GDR2 that ATT is refusing to release. Also tried FCC but they're on hiatus due to Fed budget issues. Tick toc.
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Created: Oct 1, 2013
wireline Created: Oct. 1, 2013
Time to raise the heat level - it's clear that there no concern for the end users! I left the posting below on the ATT/NokiaUS/Windows Phone8 FB pages. May follow up on twitter for each. I expect to call C/S tomorrow and then possibly contact the FCC afterwards. May not make a huge diff but hey, nothing ventured, nothing gained. We pay our money and expect their due dilig...
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