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Created: May 22, 2016
brashears113 Created: May. 22, 2016
I get it. HTC 10 isn't happening with AT&T. I would like to know why, without speculation. Should I expect new HTC phones to be offered by AT&T, or has the partnership been dissolving to this point? I like AT&T, I enjoy the service coverage, and I appreciate the customer service. I really like HTC phones. I've tried Samsung and LG, they just don't work as nicely as HTC. I...
Wireless Forum  •
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Created: Sep 1, 2013
brashears113 Created: Sep. 1, 2013
Well, the tech came out, he told me that he was a premise tech and the previous tech that came out was also a premise tech. I really think it's a shame that I can talk to five different techs and hear five different points of view of what is causing my problem. I really feel like this is turning into a gripe thread about the runaround that I have been subject to, which I ...
U-verse Forums  •
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Created: Sep 1, 2013
brashears113 Created: Sep. 1, 2013
Sorry guys, I will try and be a little more clear. The 3801 was mailed, no tech Saturday. I called support hoping that there was just a mix up in shipping. Support explained that for a CSI, I get the first rg they pull from the shelves and couldn't pick or request anything. I was saved by the tech notes, at least I hope so. Recommending the 589 for install. I am surprised ...
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Created: Aug 31, 2013
brashears113 Created: Aug. 31, 2013
Thanks to both of you for your input on this. You were right drumboy35, an HGV3801 arrived at my door today. I am fortunate that the tech that came out to my place put in his notes that the apartment required the NVG589. I hope the same tech comes out tomorrow as he is the one that claims to do quite a few installs in the area. If not, I have a ton of explaining to do to g...
U-verse Forums  •
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Created: Aug 31, 2013
brashears113 Created: Aug. 31, 2013
Makes a little more sense now, hadn't thought about onene per. I understand the adsl stuff as I had to fight to get uverse installed (AT&T exclusive complex that can't provide services to the entire complex, three buildings beyond me and my 3100 ft). The signal is too weak to have uverse tv with internet. So I had to make a decision on if I wanted internet or tv. But can t...
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Created: Aug 30, 2013
brashears113 Created: Aug. 30, 2013
Ok guys, just got off the phone with tech support and after reading everything here. I was stoked to learn that I'm getting this gateway, but a little confused about how this is going to work. I live in an apartment, the distance to the VRAD is about 3100ft., single pair coming in, on a 19M profile. How is this RG going to help me? Customer service tells me that if I have ...
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