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Created: Aug 26, 2013
sohearntcm Created: Aug. 26, 2013
I would like to know who I can personally direct a complaint with a current service ticket. #1211369 was opened on 8/14 and supposed to be resolved within 24-48 hours. I've called several times - at 36 hours and again at 72 hours, each time with a rep telling me they would expedite the ticket. I opened this ticket because I needed to add a line asap for a new employee and...
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