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Created: Mar 1, 2013
aaronsv Created: Mar. 1, 2013
I just question why AT&T and some people on here expect that any update to JB will fix the issue. It has been stated many times that Iphones, any LTE phone, in fact, is having the LTE issue of switching from LTE to voice on the AT&T network. I see what is going to happen. AT&T is going to try to buy themselves time by throwing the JB update to us, saying the problem is fi...
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Created: Feb 26, 2013
aaronsv Created: Feb. 26, 2013
Hmmm, AT&T feels they shouldn't have to compensate us because they can not guarantee LTE. They also feel they should not have to compensate us because they can't guarantee basic phone service (our phones ringing when we get a call). It's all win for AT&T. They happily take our money, but, refuse to treat us with integrity and respect. Well, the only thing that gets me thr...
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Created: Feb 11, 2013
aaronsv Created: Feb. 11, 2013
This is just getting ridiculous. I was called and given a trend number stating that they are aware of the phone not switching from LTE to voice to allow an incoming call to come through. People are given conflicting information. AT&T customer service is a joke. I am totally gone when my contract is up. I don't want excuses and passing the buck. I want SERVICE, you know, t...
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Created: Jan 25, 2013
aaronsv Created: Jan. 25, 2013
In referencing the post above: "I do experience connectivity issues now. The photo periodically disconnects completely (only Emergency calls is allowed) from the network for about 30 seconds each time and then reconnects. I don’t know why this happens and it may be because I didn’t setup something up correctly." I too have the same issue with my added APN. I would be surf...
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Created: Jan 23, 2013
aaronsv Created: Jan. 23, 2013
I finally got a call from AT&T and they gave me a trend number. She mentioned that AT&T is aware of a problem with the phones not waking up when on LTE network and they are working on a fix. She mentioned the problem was that something is causing the phones not to switch from LTE (data) to voice, therefore, the missed calls. She said this can happen with outgoing calls, t...
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Created: Jan 16, 2013
aaronsv Created: Jan. 16, 2013
Sorry I am posting so much, but, I am livid that AT&T is ignoring us. Every option they have offered me will cost me money (such as adding another line to my family plan and trying a different phone AT MY EXPENSE). "Too bad, you're past the 14 day warranty period." I want this to receive as much publicity as it can. I have submitted an email to consumerist, and hopefully,...
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Created: Jan 16, 2013
aaronsv Created: Jan. 16, 2013
I have posted on the facebook link above. I also urge everybody else to do the same. It's time that people are made aware of AT&T's LTE networks inability to receive calls.
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Created: Jan 16, 2013
aaronsv Created: Jan. 16, 2013
Day Two Since I have turned off data and only have my phone on 4G. I have not had any issues receiving phone calls or texts. Two days ago, before turning off wifi, it was getting so bad, I would have to toggle airplane on my phone 3 or 4 times a day. Not sure if this is coincidence or not, but, if it isn't, then does it really have anything to do with network strength?
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Created: Jan 15, 2013
aaronsv Created: Jan. 15, 2013
I might mention I have had this problem with two Galaxy Note 2's that come with Jelly Bean and the issue existed before any updates. The phone came out on Nov 9th on AT&T's network, and had problems out of the box. Based on what some of my friends have said, I have disabled WIFI for the last two days, and have had no issues. I will keep this thread updated. Has anybody el...
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Created: Jan 11, 2013
aaronsv Created: Jan. 11, 2013
Galaxy Note 2 here and same issues. I have done a warranty exchange thinking it was a phone issue, same issue. Rather than rebooting, i discovered that putting it in and out of airplane mode would "wake" the phone up and it would start receiving calls again. (I would also receive all my missed texts at one time, all timestamped at the time I toggled airplane mode). Usuall...
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