• Favorite forums
  • My latest badges
My latest badges
Subject Forum Replies New Author Views Last Post
This is a topic with new unread messages

0 0 0 0
Blog Idea Exchange There are no unread messages in this message board Q&A This is a topic with new unread messages This is a popular topic with no new messages This is a topic that you have replied to with new unread messages This is a popular topic that you have replied to with new unread messages This is a popular topic that you have replied to with new unread messages There are no new messages in this topic Solved! Message contains an attachment Message contains no text Message contains a video Message contains an image
View profile
Created: Aug 19, 2013
eyescat Created: Aug. 19, 2013
For my thoughts...As a customer, I am not in the position to verify what the technician saw or how he was able to gain access to such information...that is not the role I play. Neither is it my responsibility to monitor the technician's schedules. As a customer, I am at the mercy of whatever AT&T personnel tells me. Our services went down Wednesday and we were originally ...
U-verse Forums  •
409409 views
0
View profile
Created: Aug 19, 2013
eyescat Created: Aug. 19, 2013
After leaving messages with the technicians and their managers, sending a "very nice" email to Customer Care, and demanding to speak with someone on the escalation team (we were first told that escalation wouldn't take the call because it was nothing they could do), they finally sent another technician out on Saturday afternoon. He noticed a red light blinking on our outs...
U-verse Forums  •
440440 views
0
View profile
Created: Aug 17, 2013
eyescat Created: Aug. 17, 2013
We are also feeling your pain and frustration. We are going on our 4th day without phone, internet, or cable and we are just now being told (after all this time) that this is a facilities issue that is going to take at least a week to fix. We are on the phone trying to see what ATT is going to do about this all while researching other providers who can provide better serv...
U-verse Forums  •
606606 views
0
eyescat has no accepted solutions.
eyescat has no activity.
Activity Feed for eyescat

Uploaded Images for eyescat

No images available.