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Created: Jul 22, 2013
MrSquirrels Created: Jul. 22, 2013
I didn't say they literally used the word "liar". But it was definitely insinuated that I was lying since they told me the promotion I have never existed, and I should not have been receiving the discounts that were on my original order. The bundle promotion was on their home page for well over a week, and it shows directly on my original order which I printed out the day...
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Created: Jul 19, 2013
MrSquirrels Created: Jul. 19, 2013
Well, after contacting Customer Care as you suggested. I was basically called a liar, and told that AT&T never offered the bundle I have sitting in front of my face on my original order that was placed back in February. And that they can release me from my contract at a discounted rate if I would like to cancel. AT&T breached their contract with me "due to billing technic...
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Created: Jul 16, 2013
MrSquirrels Created: Jul. 16, 2013
First of all, I have a complete paper trail of everything since the day I made my order. I ordered the Uverse Family and High speed internet bundle while it was on a promotion on the website back in February. I needed basic television and internet, and this looked like a decent deal. The bundled cost was $40 a month for 12 months. Since then I have yet to pay a $40 bill. ...
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