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Created: Jul 2, 2016
mellee Created: Jul. 2, 2016
I posted a long time ago that in October of 2013 I was forced to upgrade from DSL to Uverse and received a letter that DSL would no longer be offered in my location and that to continue service I would have to upgrade. The letter guaranteed that I would not incur any equipment costs. It was a month long nightmare during the change over and everal times over the years I hav...
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Created: Jan 31, 2014
mellee Created: Jan. 31, 2014
This is ridiculous and unethical. AT&T is charging me for service for the last month of my contract and also a termination fee. How can a company justify making me pay for the service and then $95 for not using it. Seriously??? Thanks for almost 20 years. What an awesome farewell present. In case you don't believe me here is the transcript from the chat. Melanie P: How ca...
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Created: Jan 3, 2014
mellee Created: Jan. 3, 2014
I would like to update my original post. I have had a dedicated AT&T employee respond and exchange emails and follow up after a visit that has improved my service drastically. We are still discussing further revision of the original installation system that is no longer used and would hopefully further improve my download speed and reliability. I really appreciate finally...
U-verse Forums  •
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Created: Nov 22, 2013
mellee Created: Nov. 22, 2013
October 2012 received letter saying upgrade to Uverse or lose service, My neighbors still have DSL, No less than 10 visits later, undependable speed...cannot stream anything with Uverse Max plan without waiting and stopping for buffering or whatever. Now my first bill a year later and it is double what my previous bill was. Did I mention that my neighbors didn't act on bei...
U-verse Forums  •
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