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Created: Sep 3, 2013
jay17601 Created: Sep. 3, 2013
Believe me .... I have tried that .... after 5 phone calls to customer service and they even said they have recieved the payment .... still no resolution ... meanwhile my past due account is affecting my credit score and may suspend my service .... next call is to the attorney general in my state.
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Created: Sep 1, 2013
jay17601 Created: Sep. 1, 2013
I have made a payment online aug 25. Payment was recieved aug 26, confirmed to me by a custoner care rep. Payment still has not been posted to my account showing a past due balance. I have a conformation code from att for the payment but they w ill not apply payment to my account. This is unacceptable that I have to spend gours on the phone with customer care and still no ...
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