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Blog Idea Exchange There are no unread messages in this message board Q&A This is a topic with new unread messages This is a popular topic with no new messages This is a topic that you have replied to with new unread messages This is a popular topic that you have replied to with new unread messages This is a popular topic that you have replied to with new unread messages There are no new messages in this topic Solved! Message contains an attachment Message contains no text Message contains a video Message contains an image
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Created: Jun 30, 2016
ATTMarianaCM Created: Jun. 30, 2016
Hello, @Cjbm516 ! Thanks for posting. I'm sorry to hear you're having trouble installing McAfee for Mac. We would be happy to look into this for you, so please click here to send us a private message with your contact information, the best time to reach you, and a brief summary of the issue. You can expect a reply within two business days. In the meantime, feel free to m...
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Created: Jun 29, 2016
ATTMarianaCM Created: Jun. 29, 2016
Hello, @Gwend55 ! Thanks for posting. We love hearing about customers' positive experiences with our reps! I hope we continue to see you around the forums! -Mariana
Wireless Forum  •
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Created: Jun 28, 2016
ATTMarianaCM Created: Jun. 28, 2016
Hello, @Pkari39 ! Thanks for posting. I'm sorry to hear about the coverage in your area. If you're experiencing poor coverage in your home, a MicroCell may be a good option for boosting that signal. For more information about the MicroCell, click on the link below: AT&T MicroCell -Mariana
Wireless Forum  •
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Created: Jun 28, 2016
ATTMarianaCM Created: Jun. 28, 2016
Hello, @JC_1978 ! Thanks for posting. I'm sorry to hear some of your users are not receiving your SMS messages. We would be happy to look into this for you, so please click here to send our care team a private message with your contact information, the best time to reach you, and a brief summary of the issue. You can expect a reply within two business days. In the meanti...
Wireless Forum  •
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Created: Jun 28, 2016
ATTMarianaCM Created: Jun. 28, 2016
Hello, @DannyKat ! Thanks for posting. I'm sorry to hear you're having trouble securing your account against this other user. If you log into your account, change the password, remove this person as an authorized user, and add other security measures such as a passcode, the other user should not be able to log in anymore unless he or she has been granted online access at...
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Created: Jun 28, 2016
ATTMarianaCM Created: Jun. 28, 2016
Hello, @Bunnylove32179 ! Thanks for posting. Turning a line's data off at the account level is a temporary measure. Some devices, however, have an option in the settings to turn off data at the device level. You may find this article helpful: Turn Data Off : " Turning off data usage is temporary, lasting to the end of the current billing period. When your next billing pe...
Wireless Forum  •
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Created: Jun 24, 2016
ATTMarianaCM Created: Jun. 24, 2016
Another Friday, another Friday Fix! Check out this week’s top stories. Heroes In case of an emergency, it’s important to keep calm and take action. This is precisely what Joe and Jason, two AT&T employees, did when one of their basketball teammates collapsed. Together, these two heroes sprang into action, employing their CPR and AED skills to revive their teammate. For mo...
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Created: Jun 24, 2016
ATTMarianaCM Created: Jun. 24, 2016
Hello, @jinsil04 ! Thanks for posting. I'm sorry to hear about your recent experience with your service installation and the billing confusion. We would appreciate the opportunity to look into this for you, so please click here to send us a private message with your contact information, the best time to reach you, and a brief summary of the issue. You can expect a reply ...
U-verse Forums  •
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Created: Jun 24, 2016
ATTMarianaCM Created: Jun. 24, 2016
Hello, @john78251 ! Thanks for posting. I'm sorry to hear about the recent billing issues. We would appreciate the opportunity to look into this for you, so please click here to send us a private message with your contact information, the best time to reach you, and a brief summary of the issue. You can expect a reply within two business days. In the meantime, feel free ...
U-verse Forums  •
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Created: Jun 24, 2016
ATTMarianaCM Created: Jun. 24, 2016
Hello, @crplance ! Thanks for posting. I'm sorry to hear you're having difficulty getting your services bundled. We would be happy to look into this for you, so please click here to send us a private message with your contact information, the best time to reach you, and a brief summary of the issue. You can expect a reply within two business days. In the meantime, feel f...
U-verse Forums  •
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Created: Jun 24, 2016
ATTMarianaCM Created: Jun. 24, 2016
Hello, @SDH106 ! Thanks for posting. I'm sorry to hear about the delay in communication with Sedgwick. We'd be happy to look into this for you, so please click here to send us a private message with your contact information, the best time to reach you, and a brief summary of the issue. You can expect a reply within two business days. In the meantime, feel free to message...
U-verse Forums  •
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Created: Jun 23, 2016
ATTMarianaCM Created: Jun. 23, 2016
Hello, @rowlikepigs ! Thanks for posting. While we don't offer our traditional internet packages on a month-to-month basis, we do have some alternatives that may work for you. Click on the links below to check them out! AT&T Prepaid Hotspot AT&T Prepaid Wireless Home Phone and Internet Let me know if you have any other questions! -Mariana
U-verse Forums  •
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Blog Idea Exchange There are no unread messages in this message board Q&A This is a topic with new unread messages This is a popular topic with no new messages This is a topic that you have replied to with new unread messages This is a popular topic that you have replied to with new unread messages This is a popular topic that you have replied to with new unread messages There are no new messages in this topic Solved! Message contains an attachment Message contains no text Message contains a video Message contains an image
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Created: Jun 28, 2016
ATTMarianaCM Created: Jun. 28, 2016
Hello, @Bunnylove32179 ! Thanks for posting. Turning a line's data off at the account level is a temporary measure. Some devices, however, have an option in the settings to turn off data at the device level. You may find this article helpful: Turn Data Off : " Turning off data usage is temporary, lasting to the end of the current billing period. When your next billing pe...
Wireless Forum  •
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Created: Apr 27, 2016
ATTMarianaCM Created: Apr. 27, 2016
We agree that your 4-digit passcode--which is required to use the myAT&T app, access your account online, over the phone or in the stores--should not be the last four digits of your Social Security Number or any value that someone who knows you might guess. If you have already set your wireless account passcode, please take a look at Changing your Security Passcode . If h...
Wireless Forum  •
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Created: Apr 25, 2016
ATTMarianaCM Created: Apr. 25, 2016
Hello, @JL6402 ! To send a private message you can click on the following link: Private Message . That should open a private messae that you can fill in with the necessary information. The recipient field is already filled in, so just add a message title and main content. Here's a visual:  Hope that helps! -Mariana
Wireless Forum  •
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Created: Mar 24, 2016
ATTMarianaCM Created: Mar. 24, 2016
Hello, everyone! Check out this article for more information about Wi-Fi calling capability on the new iPhone SE: About Wi-Fi Calling Compatible devices include: iPhone 6 and 6 Plus, iPhone 6s and 6s Plus, and iPhone SE with iOS 9.3 or later. -Mariana
Wireless Forum  •
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Created: Mar 24, 2016
ATTMarianaCM Created: Mar. 24, 2016
Information on iPhone SE and 9.7-inch iPad Pro is just a click away. To get many of your questions answered regarding availability, ordering and more go to: • iPhone SE • 9.7-inch iPad Pro • Support for iPhone, iPad or iOS
Wireless Forum  •
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Created: Mar 23, 2016
ATTMarianaCM Created: Mar. 23, 2016
Hello, @corlando52 ! Thanks for posting. You should be able to use the link below to add the discount to your account: AT&T Premier If you're still having difficulty, we'd be happy to help! Just click here to send us a private message with your contact information, the best time to reach you, and a brief summary of the issue. You can expect a reply within two business da...
Wireless Forum  •
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Created: Mar 22, 2016
ATTMarianaCM Created: Mar. 22, 2016
We are going to credit our wireline and wireless customers for all calls and text messages to Belgium from March 22-28. Please refer to AT&T to Credit Our Wireline and Wireless Customers for All Calls and Text Messages from the USA to Belgium for more information.
Wireless Forum  •
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Created: Mar 7, 2016
ATTMarianaCM Created: Mar. 7, 2016
Debido a que AT&T no logró llegar a un acuerdo con Univision que sea justo para usted, Univison ha retirado el acceso a los canales que ofrece en Uverse. Por favor sepa que AT&T está luchando por usted. Para seguir ofreciendole la mejor experiencia televisiva al precio más razonable, AT&T está trabajando para resolver este asunto. Este es el compromiso de AT&T para con us...
U-verse Forums  •
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Created: Feb 17, 2016
ATTMarianaCM Created: Feb. 17, 2016
Beginning February 16, 2016, customers using NumberSync for Apple can make and receive calls using a secondary device when connected to an international Wi-Fi hotspot. There are no additional monthly charges and no additional set-up or provisioning once Wi-Fi Calling has been enabled on the compatible devices. You can learn more about how you can leave your phone and brin...
Wireless Forum  •
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Created: Feb 16, 2016
ATTMarianaCM Created: Feb. 16, 2016
Hello, everyone! As some of you mentioned, the best thing that you can do when you receive a spam text message is report it. You can send in the spam message from your phone by forwarding it to 7726 (SPAM). Or, if you are unable to view the text number, you can forward the entire message to abuse@att.net . Just as a heads up, if you do forward a spam text to 7726 (SPAM), ...
Wireless Forum  •
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Created: Jan 15, 2016
ATTMarianaCM Created: Jan. 15, 2016
Hey, everyone! Here's a little more information about this update rollout. Google will use a slow-roll GOTA campaign that starts with about 5% of the eligible users on day one and ramps up availability to 100% by the end of the fourth day. If you check for the update via settings before your device is eligible for the rolling FOTA campaign, you'll see the message that ind...
Wireless Forum  •
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Created: Jan 13, 2016
ATTMarianaCM Created: Jan. 13, 2016
Hello, @mikefletcher85 ! Thanks for posting. Lizdance posted some good information about how to perform a transfer of billing responsibility! For more information about switching from a GoPhone to a postpaid line, check out the article below which details all the requirements! Switching from GoPhone to Postpaid Let me know if you have any other questions! -Mariana
Wireless Forum  •
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