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Created: May 25, 2013
ctoys Created: May. 25, 2013
Thanks again, definitely not Plain Old Telephone Service (POTS), this is U-Verse Voice Over Internet Protocal (VOIP). Replaced the Residential Gateway (RG) and it works now. New one is black, and the inbound wire to the RG outside 2 wires of phone jack had to be separated some because the ports on the new black RG are farther apart than they were on the old RG. Didn't kno...
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Created: May 24, 2013
ctoys Created: May. 24, 2013
After a reboot of the Residential Gateway (RG) using the TV menu troubleshooting tools, I was able to restore the dial tone. As you noted, to test my phone directly off the RG, I simply have to plug the phone into the "Line 1" port on the back of the RG. Unfortunately, after a day or so the phone went back offline after hearing some static on the line. A second reboot of ...
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Created: May 21, 2013
ctoys Created: May. 21, 2013
I've had repetitive issues with my voice over U-Verse phone line, that has resulted in either a really static filled line, no dial tone, no sound at all or echoing. Rebooting the RG is no longer helpful, but has on a couple of attempts resulted in a solid dial tone and ability to call out but it doesn't last long before there are issues again. My question is how to I test...
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