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Created: Apr 3, 2014
MJBburg Created: Apr. 3, 2014
You've got that right. Just getting them to honor a full year for a full year would be a start. At this point, I'm dropping them.
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Created: Apr 3, 2014
MJBburg Created: Apr. 3, 2014
I find it hard to believe they gave you any more than a 30 dollar discount on your cable because thats exactly what they offered me. They don't care if you move on, they have a 50/50 shot that you'll be back in a year.
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Created: Apr 3, 2014
MJBburg Created: Apr. 3, 2014
I went through the same thing for the one year deal, only it was through the AT&T store so customer service wouldn't do ANY adjustments. I had to keep driving to the store EVERY month to get the bill corrected. Then about 9 months into it, I gave up and wanted to cancel. They put me through to retention and they fixed the problem and gave me another year, but not at the r...
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