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Created: Aug 21, 2015
cl76179 Created: Aug. 21, 2015
Can an escalation manager please private message me? Thanks
U-verse Forums  •
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Created: Mar 20, 2014
cl76179 Created: Mar. 20, 2014
Thank You, David T. My cable has been buried in my backyard, I am very satisfied with the extremely quick resolution you got for me to my issue. Thanks Again and have a HAPPY SPRING / SUMMER! : )
U-verse Forums  •
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Created: Mar 11, 2014
cl76179 Created: Mar. 11, 2014
Thanks JefferMC, that is exactly what I was looking for. People giving me their opinions, whatever, does nothing to solve my problem for me. I appreciate your input greatly.
U-verse Forums  •
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Created: Mar 11, 2014
cl76179 Created: Mar. 11, 2014
For future use, for less than $9 a month, you can get a dedicate Skype # and unlimited US/Canada calling plan. You give this number to all your credit cards, mortgage holder, utilities, everyone you don't want to be bothered with and then you simply ignore calls from them when you don't want to be bothered. We did this, it is FANTASTIC!
U-verse Forums  •
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Created: Mar 11, 2014
cl76179 Created: Mar. 11, 2014
Uh, NO, I don't think any of what you said is acceptable to me, Mr. ATT employee, I PAY for my service and it is not cheap, 3 months is total B*S to wait and I don't live in Wisconsin, there is no snow or ice on the ground, it is in our BACK YARD, did you miss that part of my opening post, there are not side walks to work around and your advice to work around the cable or...
U-verse Forums  •
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Created: Mar 11, 2014
cl76179 Created: Mar. 11, 2014
Had a upgrade to our Uverse internet done, took over three months to actually get a Tech out here to do it, excuse after excuse after excuse. OK, it got done finally, BUT THE TECH DIDN'T BURY THE CABLE in our backyard, said someone else would do it within 10 days, guess what, NO ONE SHOWED UP and we have a dog that we can't give free run of OUR BACKYARD that we paid for a...
U-verse Forums  •
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Created: Dec 31, 2013
cl76179 Created: Dec. 31, 2013
Thank you very much, a manager has contacted me and my problem appears to be fully resolved to my satisfaction. I appreciate it very much.
U-verse Forums  •
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Created: Dec 31, 2013
cl76179 Created: Dec. 31, 2013
When I posted in the "Welcome" forum before, WITHIN ONE HOUR, I had a response from a online manager. Perhaps I should have posted there? 8am my time, STILL NO CONTACT. Tuesday / 12/31/2013.
U-verse Forums  •
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Created: Dec 30, 2013
cl76179 Created: Dec. 30, 2013
OK, we shall see. Monday morning, 9am my time, still nothing. Maybe by this time Wednesday?
U-verse Forums  •
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Created: Dec 28, 2013
cl76179 Created: Dec. 28, 2013
More than 24 hours, NOT ONE WORD, NOT A MESSAGE, NOTHING. Now isn't that just amazing. @ @
U-verse Forums  •
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Created: Dec 27, 2013
cl76179 Created: Dec. 27, 2013
These managers on this forum really are nice and usually very helpful, but I do imagine they get sick and tired of dealing with the messes that their LYING RETENTIONS DEPT folks create for them.
U-verse Forums  •
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Created: Dec 27, 2013
cl76179 Created: Dec. 27, 2013
THANK YOU, have just done so.
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