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Created: May 30, 2016
Avedis53 Created: May. 30, 2016
Seems to me that DSL has the most problems here with the Mcell but I'm not counting.....
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Created: May 27, 2016
Avedis53 Created: May. 27, 2016
This is a very interesting issue you have brought up. EEE puts the Ethernet transmitter in sleep mode when data is not present yet maintains receiving capabilities. Evidently, this disrupts the VPN when the transmitter goes into sleep mode and it is not re-established upon wakeup or some other variation that prevents the Mcell from connecting. I'm guessing here but that's...
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Created: May 23, 2016
Avedis53 Created: May. 23, 2016
Did your new ISP give you any new equipment (modem, router, gateway)?
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Created: May 21, 2016
Avedis53 Created: May. 21, 2016
Not sure why 8x8 only shows 15 mbps as download speed. Every other speed test I run including my SamKnows data shows 60 mbps, which is my subscribed speed. My subscribed upload speed is 4 mbps.
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Created: May 21, 2016
Avedis53 Created: May. 21, 2016
Your results should look like this: Speed test statistics --------------------- Download speed: 15422 kbps Upload speed: 4258 kbps Download consistency of service: 95 % Upload consistency of service: 99 % Download test type: socket Upload test type: socket Maximum TCP delay: 30 ms Average download pause: 1 ms Minimum round trip time to server: 44 ms Average round trip tim...
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Created: May 21, 2016
Avedis53 Created: May. 21, 2016
No there hasn't been to my knowledge. It's not as simple as you might think to include the Android phones. It's not a matter of approval but phone operating systems. iOS is a closed system. No changes are allowed by a third-party. This makes it straight-forward to implement WiFi-Calling across the entire platform of qualifying iPhones. The Android OS is open-source. The d...
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Created: May 21, 2016
Avedis53 Created: May. 21, 2016
You do not need to delete your Mcell primary number in order to use WiFi-Calling on your 6s. If you still want your older phones to use the Mcell yet use WiFi-C on your 6s to avoid the dropouts, just switch your 6s to Airplane Mode while at home after turning on WiFi-C. Yes, it's a pain in the whatever, but in a mixed phone household it's the best way to use both the Mcel...
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Created: May 20, 2016
Avedis53 Created: May. 20, 2016
Have you power cycled your phones AFTER the Mcell was set up?
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Created: May 19, 2016
Avedis53 Created: May. 19, 2016
I have never found free online port checkers to reliably determine if you have open or closed ports. There are technical reasons as to why they give false results but I'm not going to post a dissertation about that here. There's plenty of information on the internet about that if you want to research it. I've checked my ports many times when I was using a Mcell using a va...
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Created: May 19, 2016
Avedis53 Created: May. 19, 2016
Ridgeview is indeed a wireless ISP, so combined that with an inadequate bandwidth and AT&T's Mcell isn't going to work for you. You may want to try a cell phone signal booster instead of a device that depends on the internet like the Mcell. Cel-Fi and weBoost make signal boosters. They are expensive but if you can get at least one bar somewhere in your house, they can pro...
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Created: May 17, 2016
Avedis53 Created: May. 17, 2016
It sounds like his WiFi signal is "good" when he says it "bright". Odd way of describing that it would seem. Magic Jack uses ports 5060 and 5070 UDP for SIP proxy. RTP (voice) traffic is carried on ports between 12,000 and 14,000 and the exact port changes with every call. I understand that the only port the Mcell and the Magic Jack share is port 443. It is used by the Ma...
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Created: May 16, 2016
Avedis53 Created: May. 16, 2016
WiFi-C has better call quality and reliability than a Mcell could ever produce, especially when using HD Voice. I suspect your call quality problem is due to your internet connection. Please print the VOIP test results posted under the "Advanced" tab of the 8x8 website results. What you posted doesn't have the detail we need to properly analyze it. I've done 4-way calling...
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Created: Sep 19, 2015
Avedis53 Created: Sep. 19, 2015
Your only option given your situation is a signal booster as indicated by Otto and they can work in your rural location IF you can get at least one bar of signal strength somewhere in your home for the plug and play Cel-Fi Pro. weBoost makes more elaborate signal boosters that require you to mount internal and external antennas but may work if your celltower signal is too...
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Created: Aug 29, 2015
Avedis53 Created: Aug. 29, 2015
You do not mention the make and models of your "modem" and router but from what you've described, I would say that your "modem" is a gateway (combined modem/router). Connecting a router to a gateway with both units having DHCP server capabilities enabled can create what is called a double NAT conflict. The Mcell does not play well with a double NAT network. The Comcast te...
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Created: Jul 22, 2015
Avedis53 Created: Jul. 22, 2015
That's not the adapter that came with the Mcell is it? If you've tried a second adapter (with the correct VDC and amperage output) and you are still seeing the indicator lights acting wonky, I'd say exchange the Mcell for another. It sounds like your Mcell is borked.
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Created: Jul 14, 2015
Avedis53 Created: Jul. 14, 2015
NCATS is a self-funded, public wireless broadband network in Michigan. It is not a satellite ISP. The symptoms you describe I would expect from a wireless ISP (ie. static and dropped voice packets). Your maximum TCP delay is excessive (mine is about a third of yours). Your download consistency of service is low (mine is 97%) and your outbound jitter isn't great either (mi...
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Created: Jun 28, 2015
Avedis53 Created: Jun. 28, 2015
We've addressed this issue several times in the past with other posters and my advice has not changed regarding used Mcells. 1. Do not buy any used Mcell that the seller can not/will not guarantee has been deactivated. You are asking for a lot of headaches if you buy one that is not deactivated and won't be able to activate it unless you can convince AT&T to do so and tha...
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Created: Jun 4, 2015
Avedis53 Created: Jun. 4, 2015
I would first try a hard reset of the Mcell. There is a recessed reset button on the back of the Mcell that you need to press using a paper clip. While the Mcell is powered up, press and hold the reset button for at least 10 seconds. The Mcell will start over from scratch and try to establish a new connection. Some OCD people follow the 30/30/30 rule when doing electronic...
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Created: Feb 16, 2015
Avedis53 Created: Feb. 16, 2015
Even if the Ethernet cable is bad, if the Mcell was working properly, you should still get a solid green GPS light if it is in the same location as before. I suspect the AC adapter is bad or the Mcell has failed. If you have a voltmeter, you can test the output of the original adapter. It should read approximately 16 VDC (no load output). If it is faulty, the output will ...
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Created: Nov 14, 2014
Avedis53 Created: Nov. 14, 2014
First, a clarification about GPS satellites. Keep in mind that GPS satellites are not in geo-stationary orbits like some other telecommunication satellites (Dish, Directv, etc.) so your Mcell's GPS receiver is constantly acquiring and losing GPS satellite connections. There are 24 GPS satellites orbiting the Earth and your Mcell needs a minimum of 4 GPS satellite locks at...
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Created: Nov 4, 2014
Avedis53 Created: Nov. 4, 2014
I find that I do have to power cycle my Mcell occasionally when I see that its 3G light is flashing. A quick power cycle and it is running again. I have no idea how the Mcell lost its connection but it could be that using a wireless range extender to connect my Mcell to my router as I do is contributing to this. Unfortunately, in order to cover my entire house I have to l...
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Created: Oct 31, 2014
Avedis53 Created: Oct. 31, 2014
New information! I did not realize that your Mcells were in two separate buildings. Do the buildings have their own power meter or are the two buildings under one meter? I think there may be a ground loop problem or it may be that one of the AC adapters is faulty. "Here's another piece that maybe helpful. The noise comes when I hook up both the power and the ethernet to t...
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Created: Sep 23, 2014
Avedis53 Created: Sep. 23, 2014
The OP should try a hard reset but I doubt that is the problem. Nor is it a locational database discrepancy vs. the GPS location as the GPS light has locked on. The OP has tried the alternate connection method which eliminates the router as the problem and eliminated cables as a potential reason for the Mcell to show no Ethernet connection. The router sees the Mcell so we...
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Created: Aug 8, 2014
Avedis53 Created: Aug. 8, 2014
If you're unable to live with Ethernet cable strung through your house and are set on the locations of both your gateway in the living room and the Mcell being in its original room then there are three options. This is assuming you've tried to activate your Mcell by locating it next to the gateway and it won't get a GPS signal there. 1. You can get an external GPS antenna...
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