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Created: Jul 5, 2013
Jot18 Created: Jul. 5, 2013
@kirbyCake..I have same problem.My contract expires in Sep.If they can't change my IP i will be changing service also.I talked with them too many times in the last few days and they can't solve my problem.
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Created: Jul 5, 2013
Jot18 Created: Jul. 5, 2013
@mibrnsurg can you please tell me your modem type.And my frined has 3600-HGV i think.
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Created: Jul 2, 2013
Jot18 Created: Jul. 2, 2013
@mibrnsurg my frined got u-verse last week.If he restart the modem it gives him new ip.I tried that method many times it never gave me new ip.My ip is dynamic.
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Created: Jul 1, 2013
Jot18 Created: Jul. 1, 2013
@oobleck my modem is shipped and I'll be getting it by July 5-7.But the problem is they shipped the same modem I currently have.One of my friend said this modem doesn't have the changing IP feature even if its dynamic.I hope the new one I get doesn't come defective as this one.
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Created: Jun 29, 2013
Jot18 Created: Jun. 29, 2013
What do you mean by hard reset? Here is but I've tried Unplug modem for 1 minute and IP still didn't change.I tried leaving it unplugged overnight still didn't change it.I tried resetting it by 192.168.1.254 and it still didn't change.Even the AT&T technician came to my house and he wasn't able to change the IP either.I'm getting my modem replaced it was probably the prob...
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Created: Jun 28, 2013
Jot18 Created: Jun. 28, 2013
My problem was finally solved by an chat agent today.Thanks everyone for the replies.
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Created: Jun 28, 2013
Jot18 Created: Jun. 28, 2013
I don't know if I got the message or I accidently deleted it.I called 1800-288-2020 they said my ip is dynamic.And it still hasn't changed for like 8-9 months now.The technician came to my house and tried configuring it he wasn't able to fix it either.I called customer care again and they never fixed my issue.My contract will expire on sep 28 and I'll be disconnecting fro...
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Created: Jun 27, 2013
Jot18 Created: Jun. 27, 2013
I had U-Verse for almost a year now.My IP has been same since I got u-verse.I had DSL before this and I was able to change my ip when ever I wanted to.With U-verse I tried resetting my modem and it never worked.Is there an way to change my Ip?First I started chatting with U-Verse support and the agent told me to chat with ConnecTech. I chat with the agent and he/she said ...
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