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Created: Feb 13, 2013
doctorwhen Created: Feb. 13, 2013
@leblanc61 Your problems can easily be fixed by doing a "factory reset". Oh wait.... just kidding. Seriously though, that is all anyone here claiming to be an expert is going to tell you to do. If jamileh spent an hour looking at the messages on this forum like I have, she would see that there are literally hundreds of people with AT&T Galaxy S2 phones experiencing identi...
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Created: Feb 13, 2013
doctorwhen Created: Feb. 13, 2013
can someone please post the process for reflashing back to 4.03? A hundred references to doing so but no mention on where to specifically find information.
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Created: Feb 13, 2013
doctorwhen Created: Feb. 13, 2013
@ablan59 Can you or someone else point explicitly where on the Galaxys2root.com site info is on dropping back to 4.03 ICS from 4.04?? What do you do after rooting? Thanks, doctorwhen
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Created: Feb 12, 2013
doctorwhen Created: Feb. 12, 2013
If you are having any problem with your Galaxy phone (or any phone) from AT&T, here is the best thing to do, especially if you just bought your phone. Run, don't walk, to the closest AT&T store or the AT&T location where you purchased your phone and return it immediately. Get a refund. Go to another carrier. Do this because if you have any problems with your phone's softw...
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Created: Feb 12, 2013
doctorwhen Created: Feb. 12, 2013
In light of the fact that AT&T won't acknowledge any problems or take responsibility for buggy updates, I think people need to: 1.) send an email to "tips@consumerist.com" and let them know about your experience here and with AT&T support. 2.) contact the Better Business Bureau online and give them your experience. 3.) Use Twitter and Facebook to promote your experience. ...
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Created: Feb 12, 2013
doctorwhen Created: Feb. 12, 2013
In light of the fact that AT&T won't acknowledge any problems or take responsibility for buggy updates, I think people need to: 1.) send an email to "tips@consumerist.com" and let them know about your experience here and with AT&T support. 2.) contact the Better Business Bureau online and give them your experience. 3.) Use Twitter and Facebook to promote your experience. ...
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Created: Feb 12, 2013
doctorwhen Created: Feb. 12, 2013
"Is there a concern that you had that you want help with?" Kind of a silly question isn't it? Do you think people come to post on this forum to talk about how wonderful their phones are and how they love AT&T customer care and service? Others, like myself are having real issues with phones like Galaxy S2 "sleep of death" issue which by the number of people complaining, is...
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Created: Feb 11, 2013
doctorwhen Created: Feb. 11, 2013
@geetarplayer Typically, the number of people that actively complain or take action on a problem are a fraction of a percent of those that actually do have the problem. In this case, if there are a hundred people complaining about this problem, in all likelyhood, probably 10,000 phones out there have the problem. Not all elderly folks or kids know enough to complain to a ...
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Created: Feb 11, 2013
doctorwhen Created: Feb. 11, 2013
Hi, I am also the lucky owner of a Galaxy s2 which is shutting down spontaneously. It is obvious that this is a REAL problem and it does not help that JAMILEH says that something MIGHT be in the works. I have never seen a company dodge responsibility for a problem like I have seen here. AT&T is failing to take any ownership of this problem. My phone NEVER had any issues u...
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