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Created: Jan 23, 2013
TX_CPA Created: Jan. 23, 2013
Spoke with Korcett Tech Support and they do not block ports. Here's the resolution - the tech tried assigning a public IP to the Microcell's MAC address. I called my son and he power cycled the device after I disconnected it online. Set it up again and voila! Activation complete and working like a champ. Thanks Otto for the replies.
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Created: Jan 23, 2013
TX_CPA Created: Jan. 23, 2013
Just got off the phone with AT&T tech. Nice guy, but he is assessing this as a port issue (Unable to establish the VPN IPSec tunnel) and no longer an open issue for AT&T. Trouble ticket will be closed. Will send me technical info so that I can have an intelligent conversation to resolve through Korcett/TWC as it's their modem and settings. By the way, I have been involved...
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Created: Jan 23, 2013
TX_CPA Created: Jan. 23, 2013
Otto, Thanks for the reply. Yes, I (my cell number) is listed each time as primary with my account address. I change the physical location each time to his apartment address. Initially, AT&T had to setup that location to resolve the GPS location. As I bypass my router, the Microcell is directly in line with the apartment community's modem. I have also submitted this probl...
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Created: Jan 23, 2013
TX_CPA Created: Jan. 23, 2013
Let me begin by saying that I have been in contact with AT&T Tech Support for the past 4-5 business days, but I want to "throw" this out to the community. My son is attending college out of town and is a resident at an apartment complex providing community internet service through Korcett/TW Cable. Due to nonexistent cell reception in the apartment via AT&T, and his cell ...
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Created: Jan 23, 2013
TX_CPA Created: Jan. 23, 2013
Spoke with Korcett Tech Support and they do not block ports. Here's the resolution - the tech tried assigning a public IP to the Microcell's MAC address. I called my son and he power cycled the device after I disconnected it online. Set it up again and voila! Activation complete and working like a champ. Thanks Otto for the replies.
Wireless Forum  •
8,5148514 views
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