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Created: Jul 28, 2016
browndk26 Created: Jul. 28, 2016
Read the rewards process here. https://forums.att.com/t5/U-verse-Account-Questions/AT-amp-T-Rewards/m-p/4256572 Read your letter also. Usually you get part of the reward when you sign up and the remaining amount later.
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Created: Jul 28, 2016
browndk26 Created: Jul. 28, 2016
Call (800) 288-2020 and ask to have a new rg(modem) shipped to you. Installation and return instructions will be included in the box. Be aware that if you are not paying a monthly fee of $7 per month for the rg, you will after getting a new rg.
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Created: Jul 28, 2016
browndk26 Created: Jul. 28, 2016
Your service continues at the regular rate when your discounts expire. You can continue your service at the regular rates, call cs at (800) 288-2020 and ask for retentions and get a new discount(most likely $10 per service) or cancel services all together. If you speak to retentions they'll push directv. If you want to keep uverse tv you'll need to tell them that. Make sur...
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Created: Jul 28, 2016
browndk26 Created: Jul. 28, 2016
I would put the jacks in each room where you want them and run cables back to a central location. Then have Ethernet cable in a conduit run to where the att wires enter the house. Your contractor would know where that would be. I think building codes now require all the incoming services(gas, electric, cable/telco) to enter the house in the same location and use a common g...
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Created: Jul 28, 2016
browndk26 Created: Jul. 28, 2016
Since your building from scratch, run 2 cat5/6 cables and one coax to each room. One day you may switch to sat tv, cable tv or OTA TV. Better to have coax there and not need it than need it later but not have it.
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Created: Jul 26, 2016
browndk26 Created: Jul. 26, 2016
If you want to know the exact cost of ubasic, go to att.com, login to your uverse account. Myatt, overview, to the right of my plans click change plan. You can change to ubasic, subtract equipment and see the cost. In my case, You may not get free HD. Part of my current promo. AT&T U-verse U-basic $19.00 Additional charges U-verse app for mobile $0.00 HD Access $10.00 Fre...
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Created: Jul 26, 2016
browndk26 Created: Jul. 26, 2016
I've been considering this too. All I can answer is 2. In response to the same question. As long as the DVR is registered as active ($15 on Ubasic) all functionality between the receivers stays the same. So yes you can record shows and watch them from other receivers. Basically you dvr is not free on basic but you have to say you want the dvr function. I've been planning o...
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Created: Jul 23, 2016
browndk26 Created: Jul. 23, 2016
Have you tried a whole house reboot? Unplu all Stb's and then the rg. Plug the rg(modem) back in and let it completely restart. All green lights. Then plug the dvr in and let it fully restart. Then every other Stb one at a time. See what happens then. If you have a wired connection where the wireless Stb is, switch the dvr and wireless Stb. When you say the tv turns off, i...
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Created: Jul 22, 2016
browndk26 Created: Jul. 22, 2016
I recently returned a gateway but never got an email or text confirming it was delivered. I sent a PM to ATTU-versecare. They confirmed it was delivered to ATT. They also said the receipt from UPS was confirmation it was returned. Definately keep that UPS receipt. PM them to check on it.
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Created: Jul 22, 2016
browndk26 Created: Jul. 22, 2016
I just replaced my nvg589 with an arris nvg599. 2.4 and 5.0 n/ac bands. I think the other one is a 5268. I don't know if there is much of difference between the 599 and 5268.
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Created: Jul 22, 2016
browndk26 Created: Jul. 22, 2016
If the cable is strung in the air between poles it will probably stay aerial. Look at your property diagram. There is probably a utility easement through your property. You could put in a request for burial of the cable through your public utilities commission.
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Created: Jul 21, 2016
browndk26 Created: Jul. 21, 2016
Aviewer, I think the shortage of remotes is just the ir ones. Getaction007, yes it takes a few minutes to get a human but you'll get one. 2 day air via ups once the equipment is shipped. Try again early on Friday.
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Blog Idea Exchange There are no unread messages in this message board Q&A This is a topic with new unread messages This is a popular topic with no new messages This is a topic that you have replied to with new unread messages This is a popular topic that you have replied to with new unread messages This is a popular topic that you have replied to with new unread messages There are no new messages in this topic Solved! Message contains an attachment Message contains no text Message contains a video Message contains an image
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Created: Jul 21, 2016
browndk26 Created: Jul. 21, 2016
Aviewer, I think the shortage of remotes is just the ir ones. Getaction007, yes it takes a few minutes to get a human but you'll get one. 2 day air via ups once the equipment is shipped. Try again early on Friday.
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Created: Jul 18, 2016
browndk26 Created: Jul. 18, 2016
Call customer service or pm Attu-versecare and ask for a newer dvr. If they do send you one you'll lose all your recordings. If this is an Stb, specify what model you want replaced. You won't lose recordings if an Stb. Ask if you will be charged if they mail one. Don't ask for a tech to come and replace it. You'll be charged $99 for the tech to come and possibly another $5...
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Created: Jul 12, 2016
browndk26 Created: Jul. 12, 2016
Have you tried a whole house reboot? Unplug the DVR and all other STB's, restart the gateway. Once the gateway has restarted (all lights green), plug in the DVR and let it restart. Then plug in the next STB and let it completely restart, repeat for all other stb's.
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Created: Jun 23, 2016
browndk26 Created: Jun. 23, 2016
https://forums.att.com/t5/Residential-Wi-Fi-Gateway/How-to-Return-U-verse-Equipment/m-p/4287959#M32543
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Created: May 31, 2016
browndk26 Created: May. 31, 2016
No. Order one online at monoprice.com. http://www.monoprice.com/mobile/product/details/4957?maincategoryid=102&categoryid=10240&subcategoryid=1024008&cpncd= There is no need to purchase high priced hdmi cables.
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Created: May 2, 2016
browndk26 Created: May. 2, 2016
Login to your att.com account and click on myat&t. Look to the right of my plans and click change plan. You can change your tv and Internet plans there. As you make changes the page will update to show the price changes. You can cancel any changes. This could help you budget.
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Created: Feb 27, 2016
browndk26 Created: Feb. 27, 2016
The wifi password doesn't allow you to access the router settings. That is a separate access code. So I would say you are safe. I don't know if your router page will come up from a computer outside your home network. Try it from a different computer not on your network. I'm going to try on a work computer when I go to work next week.
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Created: Jan 31, 2016
browndk26 Created: Jan. 31, 2016
Utility easements are shown on property surveys. If you didn't have one included in your mortgage papers when you bought the home, you'll need to get a property survey. Contact your real estate agent to get one. Some states require one to be done during the sale of a home.
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Created: Dec 27, 2015
browndk26 Created: Dec. 27, 2015
If you have another wireless stb then leave the WAP connected. I assumed you only had one wireless stb.
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Created: Dec 26, 2015
browndk26 Created: Dec. 26, 2015
I use this switch, Upvel 8 port gigabit switch. This one has been recommended in the past as well and used to be used by AT&T. Netgear prosafe gs108e 8 port gigabit switch.
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Created: Dec 16, 2015
browndk26 Created: Dec. 16, 2015
Log into your account at att.com, then got to the summary tab. Go to change my plan. You should be able to make changes to your plan and see what tv only would cost. If you have a bundle promo it will tell you you will be breaking your promo. Once you see the new price you can cancel changes.
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Created: Nov 18, 2015
browndk26 Created: Nov. 18, 2015
After signing in to your account, click on plan details. In the middle of the page you will see your discounts and offers. That will show when they expire.
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