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Created: Jul 17, 2014
shortyd999 Created: Jul. 17, 2014
You're only billed restoral fees when your services are suspended for non payment ($30 per service/product). If you are seeing restore fees each month and your services are not/ haven't been interrupted for non pay then call att and speak with collections (account receivable). Those charges are handle by that department.
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Created: Jun 14, 2014
shortyd999 Created: Jun. 14, 2014
The time you have from when your due date has passed to the time your services are suspended varies on accounts depending on payment history, credit class, etc. the system will send an email reminder, suspension notice, automatic outbound call, SMS/ TV msg prior to suspension. The suspension notice will specify when your service will be suspend if a payment isn't received...
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Created: Apr 21, 2014
shortyd999 Created: Apr. 21, 2014
Mine is now working
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Created: Apr 17, 2014
shortyd999 Created: Apr. 17, 2014
I thought it was just me, glad to the issue is being investigated. Hope a resolution is found soon, I like using my att app.
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