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Created: Apr 24, 2014
christopherjones Created: Apr. 24, 2014
How DARE you click this link, and cancel Paperless billing yourself: http://www.att.com/esupport/article.jsp?sid=KB403196&cv=807#fbid=5o_RKtzT_6S
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Created: Apr 22, 2014
christopherjones Created: Apr. 22, 2014
Oh boy this definitely doesn't sound fun. Mind answering some questions: What Android version do you have? Are you using Google Keyboard, Samsung Keyboard or another keyboard? Does this only happen on WiFi or is it on 3G or LTE? Does this happen to you in a specific location, or time? Any random additional information that you may find connected would be helpful.
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Created: Apr 22, 2014
christopherjones Created: Apr. 22, 2014
The only way for you to get something resolved is only through customer care. Sadly there is no 'corporate' number, the reason being is because then everyone would start to call it; essentially rendering it useless. Since we are a community forum with other AT&T customers, maybe if you post your situation we might be able to help you out.
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Created: Apr 22, 2014
christopherjones Created: Apr. 22, 2014
TiredMom2 wrote: File a complaint with the FTC. ATT is requiring data plans when they are not necessary to use the phone. you can get an Ipod that will have most of the features of the iphone, wifi, and computer hook ups. Then you can get a "brick phone" for only about $20 a month. There is no technical reason for a phone to "require" a data plan to function. hahaha That ...
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Created: Apr 22, 2014
christopherjones Created: Apr. 22, 2014
You stated: I've read my contract and there is nothing in it saying that AT&T can slow down my data for no reason at all. Nothing. Let me help you out with that... Click this link: http://www.att.com/shop/en/legalterms.html?toskey=wirelessCustomerAgreement and read this: 6.2 What Are The Intended Uses Of AT&T's Wireless Data Service? ... Unlimited Data Customers. If you a...
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Created: Apr 22, 2014
christopherjones Created: Apr. 22, 2014
It's somewhat simple, once you get the hang of it. The formula goes like this: Calculate the monthly total of the plan, divide by 30, multiply by how many days that that plan was in use. I've done all the math down below for you: Apr 1 - Apr 16 $135 estimated monthly total after tax $72 estimated (16 day) total after tax Apr 16 - Apr 17 There was no specific Mobile Share ...
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Created: Apr 22, 2014
christopherjones Created: Apr. 22, 2014
This is a community forum where other AT&T customers assist other AT&T customers. My speculation is that they suspected fraud and cancelled it. For this type of situation and the kind of questions that you're asking, I'd highly recommend for you to go into an AT&T corporate store, or call into AT&T (800-331-0500) or 611 from your wireless phone.
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Created: Apr 22, 2014
christopherjones Created: Apr. 22, 2014
TL;DR version: GSM 2G/EDGE - yes, 3G - yes, 4G HSPA+ - yes, 4G LTE - no. According to AT&T's Nokia Lumia 920 phone, here are it's specifications: 4G-LTE Bands 2, 4, 5 and 17 4G HSPA+ with enhanced backhaul 3G - UMTS 850/900/1900/2100MHz GSM/GPRS/EDGE 850/900/1800/1900MHz Since the 4G LTE network bands do not match up, my speculation would be that 4G LTE completely will NO...
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Created: Apr 21, 2014
christopherjones Created: Apr. 21, 2014
It almost sounds like your computer's network card has it's "Terminator Mode" enabled (yes, it's an actual thing =) ) or it could be that your cable going to the computer could be used incorrectly. --- Could you provide: What type is the cable going to the main computer? (Ethernet/Cat5, Coaxial, Telephone line, Fiber Optic cable) Is it a built in Network Interface built r...
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Created: Apr 21, 2014
christopherjones Created: Apr. 21, 2014
"its a breach of my contract as well" No, actually it's not. You obviously haven't read the Terms and Conditions. AT&T can throttle your data or even completely stop your data if they want to; and yes, they can do that legally. If I were you, I wouldn't waste my time with a lawyer, as it'd just waste your money and time (I'm pretty sure AT&T's big-wig lawyers have covered...
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Created: Apr 21, 2014
christopherjones Created: Apr. 21, 2014
The best thing that you can do at this point is call AT&T and have them start investigating. In the past, here's what would have happened (not necessarily saying that this has happened to you): The customer forgets or delays the return of the defective phone anywhere from 2 to 4 weeks. Because of this, AT&T has (usually) shipped out the replacement phone and they're still...
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Created: Apr 21, 2014
christopherjones Created: Apr. 21, 2014
wingrider01 wrote: .. not getting what your want when it is against company policy is not bad customer service. It's definitely a common misnomer to say it's bad customer service when you don't get what you want. An example of Bad customer service, would be if the customer service representative didn't even try to find the answer in their knowledge database; or was rude t...
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Blog Idea Exchange There are no unread messages in this message board Q&A This is a topic with new unread messages This is a popular topic with no new messages This is a topic that you have replied to with new unread messages This is a popular topic that you have replied to with new unread messages This is a popular topic that you have replied to with new unread messages There are no new messages in this topic Solved! Message contains an attachment Message contains no text Message contains a video Message contains an image
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Created: Apr 22, 2014
christopherjones Created: Apr. 22, 2014
TL;DR version: GSM 2G/EDGE - yes, 3G - yes, 4G HSPA+ - yes, 4G LTE - no. According to AT&T's Nokia Lumia 920 phone, here are it's specifications: 4G-LTE Bands 2, 4, 5 and 17 4G HSPA+ with enhanced backhaul 3G - UMTS 850/900/1900/2100MHz GSM/GPRS/EDGE 850/900/1800/1900MHz Since the 4G LTE network bands do not match up, my speculation would be that 4G LTE completely will NO...
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Created: Apr 20, 2014
christopherjones Created: Apr. 20, 2014
Be sure to check your Spam settings. Something like in your Messaging -> Menu Button -> Settings -> Spam Settings If you see your friend's phone number in there, then you won't be able to see their incoming text messages.
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Created: Jan 30, 2013
christopherjones Created: Jan. 30, 2013
There is no sort of charge or extra fees. Although, I want to just give you a heads up as a peer: If AT&T notices that you're tethering, they can (if they want to) put you on a limited plan with or without notice. on Unlimited data plans, they will slow down the data if you go over 3GB of data. Honestly, if you're using PDAnet without any issues, I'd say continue on!
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Created: Nov 27, 2012
christopherjones Created: Nov. 27, 2012
Yes. When a line gets transfered from one account to another account, or transfered from one person's name into another, then all grandfathered features are removed and you're required to choose from the current plans that AT&T offers. For example, John Smith has 5 lines, all of which have unlimited data plans. His daughter wants to take her number and move it into her fr...
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Created: Nov 27, 2012
christopherjones Created: Nov. 27, 2012
They'll use the same SIM card. Reference : http://www.att.com/learningcenter/copy-contacts.do?from=HTC_Inspire4G%28PD98120%29OS23_false&to=Samsung_GalaxySIII%28I747%29_false&transferMethod=sim
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Created: Nov 12, 2012
christopherjones Created: Nov. 12, 2012
The Terms & Conditions that you signed up for do state that if you have a smartphone, AT&T can and will add a data plan. Wireless Customer Agreement / Terms & Conditions - 6.3 What Are The Voice And Data Plan Requirements? A voice plan is required on all voice-capable Devices, unless specifically noted otherwise in the terms governing your plan. An eligible tiered pricing...
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