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Created: Nov 15, 2012
dewasw Created: Nov 15, 2012
Update on 15 Nov 2012 Two Uverse technicians were here and determined the problem was in my computer because the wife's computer would play Uverse on my hard line. Her computer has the same OS, Chrome and internet default settings. In parallel, I research my Intel graphics controller card (Intell 82865) and found out its driver was not compatible with Windows 7. My Dell c...
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Created: Nov 5, 2012
dewasw Created: Nov 5, 2012
oufanindallas said.....For anything premium, you have to be logged into the network's site in order for the video to work. Answer....I assume you were referring to the Network site and not Uverse which i was logged-in. Went to Showtime and HBO sites and agreed to their Terms-of-Use. I will re-start my computer and see if it helps....thanks , Dave
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Created: Nov 5, 2012
dewasw Created: Nov 5, 2012
gregzopll_1 said....... Your firewall would be the first place I would be looking. Answer: wife's computer has same AVG software, browser(chrome) and OS (windows 7), The only difference I can find is her version of Silverlight which is 4.0 and not availbable because version 5 is what you get on a download.
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Created: Nov 2, 2012
dewasw Created: Nov 2, 2012
More info: OS in Windows 7 Browser is Chrome Wife's computer can watch Uverse premium movies and she has same OS and Browser, but Silverlight version 4.0. Mine us the current 5.0 version. Something is blocking the Licensing Verification/Confirmation process on my computer. Tech support via the telephone can not even understand my problem, so they can't tell me where to lo...
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Created: Nov 2, 2012
dewasw Created: Nov 2, 2012
What is the primary cause for a licensing error 6030. Silverlight is installed and enabled.in the Managed Add-on control file. I can watch Hulu movies on Uverse but not premium movies on Uverse.
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Created: Nov 15, 2012
dewasw Created: Nov 15, 2012
Update on 15 Nov 2012 Two Uverse technicians were here and determined the problem was in my computer because the wife's computer would play Uverse on my hard line. Her computer has the same OS, Chrome and internet default settings. In parallel, I research my Intel graphics controller card (Intell 82865) and found out its driver was not compatible with Windows 7. My Dell c...
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1,9041904 views
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