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Created: Nov 6, 2012
mqbeers Created: Nov. 6, 2012
Well - just moved into the bedroom with one of the Genie c/31s and had to reboot my H34 Genie just to watch the tv in my bedroom. Turned it on and gray screen once again, same as this morning. THIS ABSOLUTELY BLOWS. Had to reboot twice in the same day. Until DirecTV fixes this you should stay away from this system, unless it doesn't bother you to have to reboot your main ...
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Created: Nov 6, 2012
mqbeers Created: Nov. 6, 2012
Thanks for commenting. This will be a test of DirecTVs commitment to customer satisfaction and I am sure that those of us experiencing this problem are hoping for positive news. U-verse has had a channel blacking out issue for over a year and still does not have any idea how to fix it. That is why I left. Fingers crossed on this.
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Created: Nov 6, 2012
mqbeers Created: Nov. 6, 2012
Woke up this morning to find the grey screen issue with both of the STBs attached to my "Genie" Whole Home DVR. Did find the issue addressed in other posts and did reset my Whole Home DVR which did rectify the problem, at least for now. I am a new user, 2 weeks, and switched from U-verse because of problems just like this with their system. I was hoping that DirecTV would...
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