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Created: Feb 23, 2016
helpme12 Created: Feb. 23, 2016
My 80 yr old mom just spent 2 hours on the phone today over this same crap! (My bill also increased by $6 but after mom being on hold for over 45 for a supervisor, and all this time, we didn't even deal with mine). Since mom's contract is up, she spoke to a "retention specialist" who decided to not deal with her bill increase at all and instead, pushed Direct tv or else m...
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