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Created: Jun 9, 2012
AnalogCustomer Created: Jun. 9, 2012
@jamileh, I've been a customer since the old analog days (early 1990's), put up with the hand off to Cingular, then back to AT&T. I also work for CS center (different company), and I can tell you that this 'process' would never be allowed to happen. The customer is concentric to the business. Period. Leaving the link off a customer's main account page is illconcieved at b...
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