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Created: May 17, 2012
jimafm Created: May. 17, 2012
Do you really expect them to warn you? This is a for-profit company going broke from mismanagement and corruption. Find another service with unlimited usage.
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Created: May 17, 2012
jimafm Created: May. 17, 2012
Also, keep in mind DSL is running on the same, antique POTS wire installed up to a century ago. No matter what they claim, the infrastructure just isn't there. Under the law, failing to provide at least half the advertised bandwith is a violation. Keep a log 24/7 and contact the FCC and your US Congressperson. You'll get results.
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Created: May 17, 2012
jimafm Created: May. 17, 2012
First, read the fine print. It says "up to 6Mbps". They claim that means anything over half that is "within spec". Still, 3Mbps should work OK for streaming, they claim. That's because on another signup page they state the 6.0 DSL is good for "streaming live videos". Stuck their foot in their greedy little corporate mouth, almost. No where will you find any reference to Hi...
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Created: May 17, 2012
jimafm Created: May. 17, 2012
Contact your congressman. You'll get results. Other than that, you are going to keep going around and around
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Created: May 17, 2012
jimafm Created: May. 17, 2012
You never got an answer because there is no answer. I was just told there is no way to talk, call or be transferred to an engineer and they aren't able to call me back. Apparently, telephone company engineers aren't allowed to use the phone!
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Created: May 17, 2012
jimafm Created: May. 17, 2012
You are screwed just like the rest of us by AT&T's false advertising. You have 30 days to cancel, which you should do. You can get satellite cheaper from Dish, and DSL is available anywhere there are phone lines. $40 will get you a magicJack at Radio Shack or Best Buy that is VOIP, with first year included and $20 per year thereafter. Don't waste money on the phone servic...
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Created: May 17, 2012
jimafm Created: May. 17, 2012
UPDATE: Over 4 days after my service was to be operational, and after several more hours of speed tests and phone calls, I finally get someone who claims to be an expert and has been there 8 years. He's a nice guy, and states AT&T is only required to deliver half the bandwidth they advertise . It is obvious he gets this call a lot, because he quickly directs me to page 3 ...
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Created: May 17, 2012
jimafm Created: May. 17, 2012
I ordered DSL last week. I was assured it would be operational the following Monday, and once the router/modem arrived all I had to do was plug it in and follow the on screen prompts. It would be easy, I was told. Monday morning, right on time, an AT&T tech showed up, told my wife he was here to install the service, and left without further contact. That afternoon, the ro...
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