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Created: Jun 19, 2012
Caboose1988 Created: Jun. 19, 2012
The only other option I can think of is if you are able to get access to the online account. By having access to the online account and being the only one to have access to the account then she would be unable to see this. ( exception of the bill if you have detailed billing). The other possibly is to move to a prepaid phone or your own account as was stated before me.The...
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Created: May 22, 2012
Caboose1988 Created: May. 22, 2012
HaHaHa got to love kids. Glad you were able to find out were the issue was coming from. “I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s positions, strategies or opinions.” For service or support questions including existing order status, call: Customer Support: 1-800-331-0500
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Created: May 22, 2012
Caboose1988 Created: May. 22, 2012
Did your wife send any text messages durring this time frame? Was she in a low service area when this happend? Have you tried to text the number to see if you get any response? The number that it shows she texted is it a full 10 digit number? “I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s positions, strategies or opi...
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Created: May 22, 2012
Caboose1988 Created: May. 22, 2012
Hmmmm that is interesting. it is possible that your wife number is active on some one else's account. This is a one in a million chance. Even if that was possible i don't think that should affect your wifes line. let me do some research and see what i can dig up. “I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position...
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Created: May 22, 2012
Caboose1988 Created: May. 22, 2012
I understand your frustration. It does suck that the ringback tones do not function with the lte devices at this time. If you would like to keep using your ringback tones you are more than welcome to change back to a non-lte device. You have to understand that there is always going to be issues with not only service but with the way products work. The way the lte network ...
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