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Created: Apr 8, 2014
kleck Created: Apr. 8, 2014
Hello Mariana, Just to keep you informed, I emailed attcustomercare separate from the forum and was assigned *********. Unfortunately, though Cate I. seemed willing to assist we have lost contact, ie no reply to my last couple of emails. I have since escalated my issues to the president's office and am hoping for a final solution Thank you for your contact. Regards.
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Created: Mar 31, 2014
kleck Created: Mar. 31, 2014
I am extremely frustrated and still have no resolution. I have been dealing with ATT for many years. In general, any new service (for moves) or changes to service has always been an issue...never smooth. Now I switched to U-Verse in 2012 and the issues continue. I'm not going to write a book here but I still need help to get my bill corrected to the agreed upon rate. Call...
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