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Created: Feb 5, 2014
uverseterrible Created: Feb. 5, 2014
hello, when I migrate from SCB global to Att Uverser, now acct ***..I was told that the $38.19 was regular bill and since I am a new Att uverser customer..promotion will be 1 yr at $25 and some change for up to 12mbp. I was also told that if i already send in payment of $38.19..the act will be credited. But to my surprise..here it is a bill for $56.61! Telling me it's AT&...
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Created: Aug 11, 2012
uverseterrible Created: Aug. 11, 2012
ah .billing dept closed! ijust called! [word filter avoidance]
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Created: Aug 11, 2012
uverseterrible Created: Aug. 11, 2012
my previous month did not had any past due amount. bills were as follow... 5/15-5/22 5/23-6/22 6/23-7/22 transaction date 6/14..status..posted paid in full trans date7/21..posted..paid in full so could you look and see where the unpaid balance seems to be located?
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Created: Aug 10, 2012
uverseterrible Created: Aug. 10, 2012
ok i'm confused!? according to att transaction date shown 7-21..as posted..pay in full...but then i see this month bill due on 8-15 shows that i have a past due of "petty" $5..showing date 7-23 past due collection fee 6-21-12??? for what? did someone in the att billing dept forgot to post my payment? is this my fault? why should i pay extra $5 for an error it seems not to...
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