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Created: Jan 14, 2012
Lively77904 Created: Jan. 14, 2012
Ok so I went to the AT&T store they were useless. They said they didn't know why my date jumped a year. And said the reason my secondary phone can upgrade first was that the associate that setup our family plan setup the secondary number as the primary. Did not know this. So basically all I got was we screwed up but we can't do anything about. This is Unacceptable I have b...
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Created: Jan 12, 2012
Lively77904 Created: Jan. 12, 2012
And once again it's the secondary phone that is eligible for upgrade before the primary phone
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Created: Jan 12, 2012
Lively77904 Created: Jan. 12, 2012
Ok but my date jumped a whole year BEFORE I created a family plan
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Created: Jan 12, 2012
Lively77904 Created: Jan. 12, 2012
The one that can upgrade in April is supposed to be the main number my husbands phone I added to min account he can upgrade next month. And I haven't been late often and if so it was a day. Usually as soon as the AT&T app alerts me that the bill is available I pay it. I usually get my emailed bill after I have already paid it.
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Created: Jan 11, 2012
Lively77904 Created: Jan. 11, 2012
I have a question. I have had my current contract since 8/2010. I had checked Jan6, 11 to see when i was eligible for an upgrade. I got a text from at&t stating I could upgrade 2/3,11 i double checked again on Jan 28 2011 and my upgrade date jumped to Jan 15 2012????? I made no changes to my plan at this time. I was planing a wedding so i decided not to upgrade at the tim...
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