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Created: Oct 17, 2011
shadea0627 Created: Oct. 17, 2011
I called the main 18003310500 and dialed 0. As soon as I for someone on the phone I explained that I preordered on the first day only to be told that my order was never processed/entered until 5 days after so now the order shows as backordered . Told them I was in a local store which had the phone in stock and I wanted the preorder cancelled so I can get the phone in the l...
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Created: Oct 16, 2011
shadea0627 Created: Oct. 16, 2011
Preorder cancelled...getting another iPhone at local store today.
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Created: Oct 16, 2011
shadea0627 Created: Oct. 16, 2011
Great! Glad to help.
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Created: Oct 15, 2011
shadea0627 Created: Oct. 15, 2011
It's under the utilities icon on your home screen, click on it & the contacts icon should be there.
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Created: Oct 14, 2011
shadea0627 Created: Oct. 14, 2011
Update...didnt receive my terms & conditions email after ordering in the AM last Friday until Monday evening 5 est, I accepted same day, sent back & received my order conf email from {Personal content removed for your safety} ...... tuesday afternoon. I call back yesterday Rep says although I preordered on launch date the order was not processed until Wednesday & the ipho...
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Created: Oct 9, 2011
shadea0627 Created: Oct. 9, 2011
thanks thenewguy1979... I called around 5 est & the rep says my order may not appear for at least 72 business hours but said the order is waiting to be processed and that there was nothing on his end showing there was any sort of problem with my order despite it not showing up on my orders menu on the AT&T website, he was also unable to articulate why I couldn't at least s...
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Created: Oct 9, 2011
shadea0627 Created: Oct. 9, 2011
Thanks for the step by step instruction in your post, unfortunately this was the area I have been checking all along & my order doesnt show there either & my ability to upgrade still shows my line is elgible for an upgrade hence the reason for my frustration in my previous post. I will just try again Monday & if there is still no record of my order # and or some sort of c...
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Created: Oct 9, 2011
shadea0627 Created: Oct. 9, 2011
It's been 48 hours since I placed my order on the phone with an Att sales rep. My card was charged the full amount for a 4s 16g, but now the pending charge for 211$ is gone on my credit card. This is a new 2yr contract & I keep being told by reps when I call to wait but it's been 48 hours & people who have ordered after me have received confirmation emails already. I am th...
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Created: Oct 15, 2011
shadea0627 Created: Oct. 15, 2011
It's under the utilities icon on your home screen, click on it & the contacts icon should be there.
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