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Aug 30, 2011
mollywolff Aug 30, 2011
ATT won't fix my problem with slow dsl. They said someone would be out today by 8pm. Still haven't heard from anyone and it's almost 7pm. Of course, if I try calling, I will be on hold for at least 15 minutes before I can even speak to someone and then I'll have to explain everything to a new person, wasting another 2 hours. Is anyone out there?
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Aug 30, 2011
mollywolff Aug 30, 2011
I have just spent an hour and a half on chat and on the phone again with ATT. Problems started in June. Maybe before that. Intermittent service and slow speed. Started making calls to ATT then. Weeks of unplugging, replugging. On hold and going thru same things over and over for hours each week. Told us to get a new modem. Paid over $100 for new ATT modem. Finally got a t...
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