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Created: Sep 3, 2013
Vurry Created: Sep. 3, 2013
It was the full install. The tech came back out within 2 days of the original installation. But this was also two years ago and no one took interest in it when I called to ask about the charge when it happened, so I doubt anything will happen now. He ran a direct phone line from RG to the nid wireless router/modem (since it serves as both).
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Created: Sep 3, 2013
Vurry Created: Sep. 3, 2013
Also... I enjoy the sarcasm Aviewer... The tech knew it was faulty when he left during the installation. The second time I was charged for him "taking a chance" during the installation and was told to deal with the charge since I had to call him back. Please do not get sarcastic when you do not know the situation.
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Created: Sep 3, 2013
Vurry Created: Sep. 3, 2013
It was the same tech both times. I know my wiring was bad. To much static in the lines for proper communication. As far as the tools he said he forgot his drill at the last house and he did not want to bother getting his ladder off his truck. It did put a bad taste in my mouth with u-verse, but I've been with AT&T for 10 years and wasn't going to let it change my view of t...
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Created: Sep 3, 2013
Vurry Created: Sep. 3, 2013
The technician had to run a direct telephone line from the box outside to the RG to make it work. Fixed the problem after he forgot his drill and ladder and used mine....
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Created: Aug 10, 2011
Vurry Created: Aug. 10, 2011
I had U-verse installed August 2nd and they installer said he has a small problem with my internet but said he had fixed it. Since then I've had problems with the internet about once or twice a day losing connections. But today I have lost connetion over 30+ times since around 9pm (eastern). I've tried connecting to a Tech through the chat service and kept getting disconn...
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