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Created: Jul 21, 2011
user99 Created: Jul. 21, 2011
Newbie, Yes finally I got through the customer service using '0' option. Actually I was not using voice but dialled keypad to give my option---after entering wrong number a few times it mentioned about the '0' option, thats how I got through. They should mention about '0' option in the main menu or atleast under the More options. Anyhow thanks to everyone for their useful...
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Created: Jul 21, 2011
user99 Created: Jul. 21, 2011
Thank you Wild Banchi for your suggestion. I cannot find the "customer service'option in 611. There are totally 4 options- Add Money, Features, Acc Balance, More Options. More options = Rate Plan, Auto Pay, Refill History, Voice mail passwd, FAQ No where I can see a way to talk to customer rep about technical support. It SUCKS.
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Created: Jul 20, 2011
user99 Created: Jul. 20, 2011
The link given on top this page to connect to the Tech rep also does not work. On entering the mobile number and passcode it gets redirected to the Account info page. I am getting fed up of this now... Does any one know a better service provider! Your Session is about to time out. To continue, please click here . Session Times Out In : GoPhone Account Login Redirect GoPho...
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Created: Jul 20, 2011
user99 Created: Jul. 20, 2011
Can anyone tell me how to talk to a ATT customer rep by phone.
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Created: Jul 20, 2011
user99 Created: Jul. 20, 2011
I tried to call up several times on the numerous "care" numbers---all the time it asked me to enter my cell number multiple times. Then there was no way to talk to a customer representative.All the numbers I tried were actually connected to the same AVR system. Its kind a geeting fooled by them. The Virtual Support also sucks as it does not recognise any question I asked ...
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