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Created: Dec 7, 2015
John-M Created: Dec. 7, 2015
SUCCESS!!! WOW. Gave up on paper clips & decided SIM card in new phone should be operative. Well, to show sonly some of my incompetence the rest of story follows. ATT message reading to allow some time for activation. I waited several hours & no change in status. This morning rebooted phone & presto activation occurred. I would like to think I did not see instructions fro...
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Created: Dec 6, 2015
John-M Created: Dec. 6, 2015
Thanks again. Still no luck. Must shut down efforts for tonight due to other duties. Will restart tomorrow & will advise steps taken & perhaps even positive results. Appreciate help.
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Created: Dec 6, 2015
John-M Created: Dec. 6, 2015
Wow!! Still fumbling. Inserted paper clip in iPone 5 & with fair force & drawer did not pop open. 3 attempts. Do you have another suggestion for this incompetent? Thanks
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Created: Dec 6, 2015
John-M Created: Dec. 6, 2015
My ignorance shows. Where is SIM drawer? Slow learner. Thanks
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Created: Dec 6, 2015
John-M Created: Dec. 6, 2015
Thanks for fast reply. I went to ATT page for activation & followed the procedure. Received the message give us time to activate. Now 30 min later & still not activated. I have not tried to change SIM cards as think iPhone 6 card has some features not on the 5. Still struggling but now receiving help from experts. Thanks
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Created: Dec 6, 2015
John-M Created: Dec. 6, 2015
Just purchased new iPone 6 fro ATT. Told at retail store no problem to transfer date from iPhone 5 & activate. Well, yes, transferred data easily & able to use internet but did not succeed in activating wireless cellular line. WHY? On upper left hand corner of iPone 6 screen message appears "no service". Also iPone 5 still activated. What did I miss or not given instructi...
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Created: Apr 20, 2012
John-M Created: Apr. 20, 2012
AT&T calls this "intermittent interruptions". It occurs on my DSL line various times a day. Sometimes it will occur up to 5 times within a very short time span. It never lasts very long. AT&T ignores the problem & for now I live with it but in the future when some conditions change I will drop AT&T> I do understand that with U-Verse no interruptions occur. John-M
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Created: Apr 16, 2012
John-M Created: Apr. 16, 2012
Further to my saga of email problems with ATT server the following occurred. On April 14 tech changed setting & proudly proclaimed "no further problems will occur & your system will now work continuously". April 15 - same problem. Tech changed same settings & system started to function. Before signing off I requested a supervisor. He offered the following instructions. Wh...
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Created: Apr 15, 2012
John-M Created: Apr. 15, 2012
Happily I report that problems appears solved. If interested will supply settings. The disappointment follows: ATT never admitted to server problems. ATT tech said Apple software faulty & do not support 3rd party software. ATT pushed hard to buy support & finally had to buy one time service. ATT numerous, more than 6, changed settings continuously with only brief (hours) ...
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Created: Apr 11, 2012
John-M Created: Apr. 11, 2012
For 2 weeks I continuously get the message in email program "enter password" or "server does not recognize user name & password". I will not give all the hours spent with DSL tech & connectech technicians. Nor will I enter the details of being told it is y software which I went to Apple Genius bar & has all checked. Or even ATT refusing to admit server problems until 1 te...
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Created: Jan 16, 2011
John-M Created: Jan. 16, 2011
Thanks, starting to understand but still some mystery. If I deleted, inadvertently it should be in trash but message not in trash of computer (Mac) or phone. I did test & found if I delete message from phone before opening on computer it is not on computer but does show on phone trash. Test where I deleted message from computer prior to opening on phone message still on p...
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Created: Jan 15, 2011
John-M Created: Jan. 15, 2011
Received email with bonus offer Iphone of minutes by calling a number given by AT&T. Before I knew it message disappeared from inbox. This is not first time messages dropped. Did not delete message. Message also dropped from computer (Apple). Read message on Iphone & computer. Message now not in inbox or trash of Iphone or computer (Apple)
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