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Created: Oct 12, 2010
leonowj9_1 Created: Oct. 12, 2010
I'm back. Install went ok. I was surprised the tech didn't switch the ends of the coax since that has always been the case in the past. I was immediatly on the 0sd/4 hd WAN and 1sd/3hd Ingress profile. Very cool. I'm very happy to be back. The picture locked up on both boxes twice last night, but other than that, no issues. It wasn't the boxes because they still responded...
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Created: Oct 6, 2010
leonowj9_1 Created: Oct. 6, 2010
Uniblurb3 wrote: Good deal leonowj9 and guess I'll have to eat my words when I said you will probably be paying more when you come back. Sure haven't heard of many users coming back and receiving a 2nd round of reward cards and discounts. Welcome back to U-verse. I was shocked. I don't think I would have switched if they would have charged me for an install. When she told...
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Created: Oct 5, 2010
leonowj9_1 Created: Oct. 5, 2010
Nancysp, You seem somewhat condescending in you post. I'm not one to go only on others advice. I find that some people are either extremely critical or extremely forgiving. I try to balance those opinions, but ultimately I must see it for myself. As far as saving time, energy and money, I'm not out anything. Not only did I get promo cards from signing up the first time wi...
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Created: Oct 1, 2010
leonowj9_1 Created: Oct. 1, 2010
I'm coming back. Comcast sucks. At&t hooked me up again. Great customer service.
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Created: Sep 29, 2010
leonowj9_1 Created: Sep. 29, 2010
What a mistake. Comcast is so bad. I've had two issues thus far. Both calls I had were terrible. The box, guide and remote are awful. Let this be a lesson for all. You get what you pay for. I'd like to call and see what At&t can do. But I bet I'd have to pay for instilation now. And who knows if I'd get my same deal I had before.
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Created: Sep 23, 2010
leonowj9_1 Created: Sep. 23, 2010
Ok, I decided to cancel and go with Comcast (to good of a deal to pass up). I recieved my info to return the equipment, but it only lists the gateway and DVR to be returned. For some reason, my STB is not on the return form. When I called to find out why, they said just take it to ups with everything else. I'm worried if I do this it won't get linked to my account upon th...
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Created: Sep 16, 2010
leonowj9_1 Created: Sep. 16, 2010
I've worked with many on this issue. While it only happens 1 time a week, it's annoying. But the main reasons are the price (600 dollar savings over 24 months), and HD quality. I've never had HD from comcast, but It has to be better than uverse. Especially on sports. Thanks
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Created: Sep 16, 2010
leonowj9_1 Created: Sep. 16, 2010
Yes, I have. All stats looked good. I've had many on here try to help figure out the issue. While I've cut down on the problems, it's still not perfect. Plus, I'm getting a quote for internet tv and phone that is cheaper than my internet and tv from att. Thanks for the input.
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Created: Sep 16, 2010
leonowj9_1 Created: Sep. 16, 2010
Well, it’s been a few months and overall, I’m happy. However, I still have issues with freezing pictures, and DVR lockups every once in a while. We’ve done just about everything we can think of to fix the issues. I’d be fine with staying, but I just got what I believe to be a very good quote from Comcast (who now appears to have a multi room dvr option like At&t). My ques...
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Created: Aug 23, 2010
leonowj9_1 Created: Aug. 23, 2010
I really admire your patience.
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