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Created: Aug 2, 2013
tthomaso Created: Aug. 2, 2013
Well Sprint just blew the "everyone is offering the same price" out of the water! They are advertising $199.99 buy 1 get 1 free! I hate Sprint but maybe they have done us a favor?
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Created: Aug 1, 2013
tthomaso Created: Aug. 1, 2013
I didn't say anything about leaving AT&T. Like I said I have no issues with the services I have including cell, Ipad and Uverse. I have 1 issue and I think I have stated it in the subject and through out this conversation. Bestbuy offers the same deal so I will buy it from them just as a protest. All vendors may do the same thing but that doesn't mean that they all aren't...
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Created: Jul 31, 2013
tthomaso Created: Jul. 31, 2013
All I can say that even if I but the S4 it will not be from AT&T even if I have to pay more for it. I always have been happy with the way AT&T has treated my concerns but this time they have fallen way short.
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Created: Jul 29, 2013
tthomaso Created: Jul. 29, 2013
The point you missed is that I am talking about non customers getting the same price. I do not understand why this seems to be rocket science nor what it has to do with buying water or cars?? I am a customer that has been checking for the opportunity to upgrade on a regular basis with the expectation that I would have an opportunity to get special pricing when it came tha...
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Created: Jul 29, 2013
tthomaso Created: Jul. 29, 2013
Somebody tell me what the advantage is to waiting 2 years to upgrade when anybody can get the same price you do???
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Created: Jul 29, 2013
tthomaso Created: Jul. 29, 2013
Right and that is my problem. Once again nothing special for a long time didicated cutomer! You have the same attitiude everyone esle has and can't see the customer perspective.
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Created: Jul 29, 2013
tthomaso Created: Jul. 29, 2013
Someting better that what everyone can get. Is my business not worth anything?
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Created: Jul 29, 2013
tthomaso Created: Jul. 29, 2013
I have heard "taht is the way it is" way too many times. I have chatted with Sales, called customer support, called the store and now have left a message on a secret number I have and I consistenly get the same response "that is just the way it is"! I have been looking at the Galaxy S4 Active and my point doesn'r really matter what phone it is. You can go to Samsung.com a...
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Created: Mar 6, 2011
tthomaso Created: Mar. 6, 2011
Boy talk about a post getting hijacked! The original post had nothing to do with VOD. Thanks SomeJoe I'll have to get them back out here when I have time!
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Created: Mar 5, 2011
tthomaso Created: Mar. 5, 2011
I have had several instances of frozen shows today and below are the stats after just experiencing one. The Coax/HPNA screen is blank. I ran the extended test but still nothing came. The last time I had a Premtech out he replaced all my Coax with Cat5 so I do not have any coax running anywhere! Any ideas on what to tell support?
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Created: Feb 18, 2011
tthomaso Created: Feb. 18, 2011
I believe this is the cleanest this has been since the day it was installed 3 years ago! Thanks for your help SomeJoe!
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Created: Feb 13, 2011
tthomaso Created: Feb. 13, 2011
Below are fresh stats. Yesterday a Premtech was here and replaced all Coax with Cat5. He could see that something was wrong inside the house and said it was easier to do that than to try and diagnose anything. Please let me know what you think of the below:
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