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Created: Jul 13, 2010
unhappy_1 Created: Jul. 13, 2010
I don't think you can email them particularly if it is a DSL technical problem. When ATT took over BellSouth that is when the service went down to bad. The ATT screens are not user friendly and they take you in circles on some issues. Wish BellSouth was back handling the issues with their screens.
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Created: Jul 9, 2010
unhappy_1 Created: Jul. 9, 2010
So to simplify what your last reply is: if I have the slower DSL (which I do) I will have to pay ATT $5.00 per month or buy another spyware product to remove the spyware that ATT allows Yahoo to put on our system.
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Created: Jul 7, 2010
unhappy_1 Created: Jul. 7, 2010
I understand that spyware is not illegal, but it is time consuming and the more you have on your computer the slower it may go. So if I read you reply right, I can pay for your anti-virus, anti-spyware and pay to remove spyware that Yahoo loaded to my computer because you go thru Yahoo for our email?? Is this correct??
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Created: Jul 7, 2010
unhappy_1 Created: Jul. 7, 2010
Is the McKfee virsus and spyware software you have free or is it the software we have to pay extra for. This still does not give you the right to allow Yahoo to add this spyware to our computers.
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Created: Jul 7, 2010
unhappy_1 Created: Jul. 7, 2010
While they may be innocent spyware, they are still spyware. Does the FCC give you the right to allow Yahoo to put this spyware on our computers and most ATT users do not realize that you are allowing this spyware to be placed on their computers while they think you are only allowing us to pick up our email. This seems wrong to me. I did not contract for spyware when I let...
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Created: Jul 7, 2010
unhappy_1 Created: Jul. 7, 2010
It looks like it is Yahoo using the spamware "ad yieldmanager" and "blue lithium" from watching it load. Why does ATT allow Yahoo to load this spyware to your customer's computers??????
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Created: Jul 5, 2010
unhappy_1 Created: Jul. 5, 2010
I have tried several times to get an online chat with an agent. The screen is a small screen, no way to enlarge, I enter the information, hit submit, and another small screen comes up that I can't enlarge. Your service is really hard to get to, you carry us to so many different screens, I wish you had kept the BellSouth customer and technical service screens. My problem i...
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