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Created: Jan 28, 2016
thomasr1950 Created: Jan. 28, 2016
After talking with att & dtv they said 3mbps is just enough for dtv. However the slow speed is the cause of buffering, speed in my area is not going to increase. While talking with the dtv case Mgr I ask about 4k progrmming. He said there were some movies in 4k but no other programming. He went on to say my users ever Internet would not support 4k, maybe I could d/l a movi...
U-verse Forums  •
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Created: Jan 25, 2016
thomasr1950 Created: Jan. 25, 2016
How do i reach someone in the Engineering Dept.? I was told to contact them about my internet speed.
U-verse Forums  •
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Created: Jan 24, 2016
thomasr1950 Created: Jan. 24, 2016
Who can I contact at ATT? I'm in the middle here. I'm happy with ATT& Dtv. I just need to know who can tell me who is right on my speed for Dtv to work properly. Dtv says they don't have a way of telling attached my speed is too slow. ATT owns Dtv now but they operate separate.
U-verse Forums  •
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Created: Jan 24, 2016
thomasr1950 Created: Jan. 24, 2016
The max speed I can get for users ever Internet is 3mbps. It's not fast enough for my Directv to work properly. ATT won't say if they are going to provide better service or not. I was misled when i moved my services. ATT's Web site stated my speed would be faster. Who can I contact about this?
U-verse Forums  •
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Created: Jan 23, 2016
thomasr1950 Created: Jan. 23, 2016
Why shouldn't they?
U-verse Forums  •
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Created: Jan 23, 2016
thomasr1950 Created: Jan. 23, 2016
Usage Account: *** A Directv tech was out this morning. He said the issue with buffering is my Uverse internet speed of 3.0. Directv recommends at least 5, ATT says i can't get more than 3 due to i'm too far away. Ok, so how does ATT plan on resolving this? [Edited for privacy-please do not post personal or unique information such as but not limited to full names, employe...
U-verse Forums  •
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Created: Jan 22, 2016
thomasr1950 Created: Jan. 22, 2016
I agee! The tech support on chat or calling in is just horrible!!! They act like they don't care, they listen but don't offer a solution. I'm just about ready to cancel & go with Comcast. ATT is getting bad too. I have issues with both providers, they are playing the blame game with each other. I've contacted both by phone & chat, both act like they don't care. I'm giving...
DIRECTV Community  •
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Created: Jan 22, 2016
thomasr1950 Created: Jan. 22, 2016
ATT says it's a DTV issue, i'm getting the speed i pay for. My lines are old in my area, ATT has no plans to repair/replace them. I'm in the middle, not happy with ATT. DTV is sending a tech out tomorrow to see about my issue.
DIRECTV Community  •
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Created: Jan 22, 2016
thomasr1950 Created: Jan. 22, 2016
I'm getting 3 mbps which is what my plan is. However it is way too slow. ATT won't upgrade the lines or equipment in my area due to costs. It's so slow i can't upload & email pics from my wireless phone. Now it appears it's also interferring with my Directv when i rewind a program to watch. ATT says that should not be a issue, but DTV says it is. I'm in the middle here. I...
U-verse Forums  •
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Created: Jan 20, 2016
thomasr1950 Created: Jan. 20, 2016
ATT says it's a Directv issue. How do i know?
U-verse Forums  •
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Created: Jan 20, 2016
thomasr1950 Created: Jan. 20, 2016
Who can i contact about the social media reps with ATT? I have a question about them.
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Created: Jan 19, 2016
thomasr1950 Created: Jan. 19, 2016
ATT techs & ATT says there are no plans to improve service. My issue of buffering on DTV just started after both techs came out. DTV says it's a network issue. Well it has been fine. So why is it buffering now? DTV says it's a ATT issue since it's your network. DTV confirmed my speed before they left. DTV says the tech didn't do anything to the network. I;m in the midddle...
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Created: Mar 20, 2013
thomasr1950 Created: Mar. 20, 2013
I think it's on my end. I set the time on a ext. not the base. I set the base, now it appears it's correct with all phones. I thought the time would auto set by ATT, i was wrong. Thanks for your assistaance. Tom
U-verse Forums  •
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