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Created: Mar 29, 2010
Cathy_1 Created: Mar. 29, 2010
Hello Acarolinensis ! I am so glad that you were able to migrate all of your Worldnet e-mail accounts to AT&T powered by Yahoo! portal successfully. Here are the answers to your questions... Question #1: When I first signed up for DSL I had to pick a new primary name/account as Worldnet still owned my old one. Now I have two primary DSL accounts: the new one and my old on...
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Created: Mar 29, 2010
Cathy_1 Created: Mar. 29, 2010
Hi harlan , This issue needs to be handled by our Second Tier Support for advanced troubleshooting. You may call them at 888.321.2375 . Thanks!
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Created: Mar 26, 2010
Cathy_1 Created: Mar. 26, 2010
Hi lisakmusco , If you want to share your DSL connection to your laptop, DVR, and Wii without utilizing the wireless capability of your modem, I suggest that you setup a Powerline network . Powerline networking uses the existing electrical wires of a home or building as the means to transmit data between your DSL gateway or router to other computers/devices. Instead of ha...
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Created: Mar 26, 2010
Cathy_1 Created: Mar. 26, 2010
Hi blksentra2 , I understand how frustrating not to get the service that you are paying for. Since you've mentioned that the DSL light in your 2Wire gateway goes off then turns red whenever you get disconnected from the internet, it means that you are receiving a weak DSL signal. I am really sorry but the only way to fix this issue is to call our DSL Help Desk again at 88...
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Created: Mar 23, 2010
Cathy_1 Created: Mar. 23, 2010
Hi scottfillmer , I am very sorry for all the trouble that this issue had caused you. It would be better if you call our DSL Help Desk at 888.321.2375 and request to be transferred to our 2Wire Home Networking Level 2 since all the possible troubleshooting steps that we can give you are already listed on this thread. This should have nothing to do with your DSL signal sin...
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Created: Mar 23, 2010
Cathy_1 Created: Mar. 23, 2010
Hi wrecko , If you lost some of your important e-mail messages while migrating from your previous webmail interface to AT&T Yahoo! e-mail site, please call us here at 888.321.2375 so that we can report this issue to our Yahoo! Escalation Team . However, if you just accidentally deleted those e-mail messages and you can't find them in your Trash folder, you may also look f...
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Created: Mar 23, 2010
Cathy_1 Created: Mar. 23, 2010
Hi DeludedGreen , I am so sorry if you are having issues with your Westell modem. It is true that the flashing ethernet light on most Westell Wirespeed modems(2100/2200/6100) means that there is a transmit and receive activity on both sides(traffic in either direction). However, if the ethernet light (for Westell 6100) is flashing green together with the DSL and USB light...
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Created: Mar 19, 2010
Cathy_1 Created: Mar. 19, 2010
Hi Moryghn , The possible reasons behind this issue are bad internal telephone wiring, defective filters, or problems with splitters. It could also be because of installed Maintenance Test Unit(MTU) in your phone box, the automatic reading unit of your water company is connected to your phone line, or the voltage that you are getting from your phone provider is too high. ...
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Created: Mar 19, 2010
Cathy_1 Created: Mar. 19, 2010
Hi Everyone, There are actually several ways on how a spam or unsolicited e-mail get through your newly created e-mail address. Here are some of them: * Scanning Usenet discussion groups * Buying or stealing Internet mailing lists * Searching the Web * Sign-ups software downloads *From various web and paper forms * From chat rooms *From the address book and emails on othe...
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Created: Mar 17, 2010
Cathy_1 Created: Mar. 17, 2010
Hi Magneto, You should be able to maintain your existing e-mail addresses and all of its content if you have already moved your AT&T Worldnet account to AT&T Dial Internet service. Also, if the domain of your e-mail address is "@att.net" and you can still access your e-mail account by going to this site: http://webmail.att.net then there is no need to change the settings ...
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Created: Mar 16, 2010
Cathy_1 Created: Mar. 16, 2010
Hi nt4usb , The AT&T Yahoo! spam filter keeps on flagging e-mail messages from Wells Fargo Bank as spam because they might be sending large volumes of e-mail, and that is prohibited on the guidelines found in our AT&T’s E-mail Acceptable Use Policy . If you mark a certain e-mail message from your spam folder as Not Spam , it should automatically moves that message to your...
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Created: Mar 15, 2010
Cathy_1 Created: Mar. 15, 2010
Hi Kat29078 , I understand how frustrating this issue could be to you. We really appreciate your willingness though to sign up for our bundled services. However, there might be some technical reasons behind the inability of AT&T to provide service to your area. Please contact our Sales Team at 888.757.6500 because they are the only department which could give you updates ...
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