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Created: Jun 16, 2011
Penny_1 Created: Jun. 16, 2011
Hello wolfies, I apologize for the inconvenience that you are experiencing. I certainly understand your point and would like to explain that there is a limit (set by Yahoo!) to send email in a particular day. In a day you can only send 50 emails on a particular domain (@yahoo.com, @gmail.com, @att.net, etc) and 100 mails on different email domains. This is the only reason ...
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Created: Feb 7, 2011
Penny_1 Created: Feb. 7, 2011
Hello tgp1994 , To connect your gamming console with 2 wire router through external IP, we need to make changes on your 2 Wire router’s configuration page and perform advanced troubleshooting steps. Hence, I would suggest you to contact AT&T voice technical helpdesk at 1-877-722-3755 (open 24/7) ask to be transferred to our second level of support.
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Created: Feb 7, 2011
Penny_1 Created: Feb. 7, 2011
Hello Taxifixer , There are many reasons of the issue that you are experiencing. If you are able to open that attachment on your computer, this could be problem from the recipient side, on his/her computer. In order to confirm the same, we need to ask few probing questions, hence I request you to contact AT&T eChat support, they will check the same and help you to trouble...
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Created: Feb 3, 2011
Penny_1 Created: Feb. 3, 2011
Hello souljasoul23 , In order to make changes in your 2 Wire router for the port forwarding, I request you to contact AT&T voice technical helpdesk at 1-877-722-3755 (open 24/7). They will help you to open the ports for your gaming application.
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Created: Feb 2, 2011
Penny_1 Created: Feb. 2, 2011
Hello jeffatmines , In order to get information about your AT&T Dry Loop Account number or to get a new AT&T account, it is recommended that you contact AT&T order department at 1-800-288-2020 between 8am to 6pm Monday through Friday.
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Created: Jan 31, 2011
Penny_1 Created: Jan. 31, 2011
Hello jvoirin , In order to troubleshoot this issue we need to check the wireless settings of your 2 Wire router and perform multiple troubleshooting steps. Please try the steps available in the link mentioned below: http://www.att.com/esupport/article.jsp?sid=KB401971 If the issue persists, it is recommended that you contact voice technical helpdesk at 1-877-722-3755 (th...
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Created: Jan 31, 2011
Penny_1 Created: Jan. 31, 2011
Hello jgskiver , In order to troubleshoot this issue we need to perform multiple troubleshooting steps. Hence I request you to contact AT&T eChat support and troubleshooting this issue as per their recommendation. If you are in AR, CA, CT, IL, IN, KS, MI, MO, NV, OH, OK, TX, & WI, please use the link mentioned below to contact AT&T eChat support: https://pattta.att.motive...
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Created: Jan 26, 2011
Penny_1 Created: Jan. 26, 2011
Hello GONE , I sincerely apologize for the incontinence that you have experienced. In order to resolve this issue we need to perform multiple troubleshooting steps, hence I would suggest you to contact AT&T voice technical helpdesk at 1-877-722-3755 , they are open 24/7.
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Created: Jan 26, 2011
Penny_1 Created: Jan. 26, 2011
Hello dakren12 , There are many reasons you may be experiencing slow surfing speeds. Before you troubleshoot your connection, make sure the slow surf speed is not just happening on the one web page you're visiting. Try browsing to a different web page. If you're experiencing slow speed with just a single web page, you should visit that page at another time. If the slow sp...
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Created: Jan 25, 2011
Penny_1 Created: Jan. 25, 2011
Hi Fireball6459 , In case the PS3 is not working properly there are some changes require in your modem’s configuration page, if you are using AT&T provided modem/router, it is recommended that you contact AT&T voice support at 1-877-722-3755 (open 24/7). However if you are using any third party modem/router, please contact your modem provider, they will help you to open t...
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Created: Jan 25, 2011
Penny_1 Created: Jan. 25, 2011
Hi sctrjn2006 , It is recommended that you use AT&T provided networking equipment when attempting to network multiple computers/devices. If you choose to connect a third party router to your home network, please understand that third party routers are not supported by AT&T. The following steps are provided to help you to configure your AT&T provided modem/gateway to work ...
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Created: Jan 24, 2011
Penny_1 Created: Jan. 24, 2011
Hello Mcelive , There are many reasons you may be experiencing slow surfing speeds. Before you troubleshoot your connection, make sure the slow surf speed is not just happening on the one web page you're visiting. Try browsing to a different web page. If you're experiencing slow speed with just a single web page, you should visit that page at another time. If the slow spe...
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