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Created: Jan 1, 2009
dyannahb Created: Jan. 1, 2009
I live on the Central Coast in Cali and live approx 1/2 mile from an ATT Cell tower. I had great coverage up until 3months ago. My phone shows that I have 5 bars but I cannot make or receive calls (false positive). I get lots of messages that the "Network is Unavailable" or some such nonsense. Yet, my husband's phone will be ringing in the next room (usually someone trying...
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Created: Dec 31, 2008
dyannahb Created: Dec. 31, 2008
I requested to terminate my contract and have the ETF waived. The customer service rep responded by treating me rudely and said that the issue was not the service but the phone and transferred me back to the warranty dept. I'll look into filing a complaint w/the BBB. Thanks!
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Created: Dec 31, 2008
dyannahb Created: Dec. 31, 2008
I have had the exact same experience almost to the "T"!!!! The best I got was an $80.00 credit to my account even though I've been w/o reliable service since Oct. I've had great service Feb through Sept, then all of a sudden, no service. I live on the Central Coast in Cali and live approx 1/2 mile from an ATT Cell tower. I had great coverage up until 3months ago. Now I ge...
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Created: Dec 31, 2008
dyannahb Created: Dec. 31, 2008
I've had problems since October and I live on the Central Coast in Cali. I had great coverage up until 3months ago. No I get false positives on my phone where it shows that I have full bars but I don't receive any phone calls or I am unable to make calls. I get lots of messages that the "Network is Unavailable" or some such nonsense. Yet, my husband's phone will be ringing...
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Created: Dec 30, 2008
dyannahb Created: Dec. 30, 2008
My phone shows that I have full bars yet, I do not receive any phone calls. My husband's phone will be ringing in the next room because my friends or my mom will be calling trying to find me and asking why won't I answer. It's not until I power down my phone and turn it on again do I all of a sudden receive service. And of course voice-mails from 3-days ago suddenly appea...
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