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Created: Jan 24, 2009
limegreencake Created: Jan. 24, 2009
If you have a problem with the phone, dont call AT&T, call the manufacturer then. AT&T's warranty policy for pre-paid phone is there cannot be more than 2 different numbers activated on the phone or they wont help you. The manufacturer probably will, so call them, no AT&T.
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Created: Jan 23, 2009
limegreencake Created: Jan. 23, 2009
dmapr said you can never read texts on-line. Is there a way to read them? How can I do that?
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Created: Jan 23, 2009
limegreencake Created: Jan. 23, 2009
Know that if you do use a phone with more than 2 different phone numbers activated previously on it, that does void the warranty for a prepair account.
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Created: Jan 8, 2009
limegreencake Created: Jan. 8, 2009
This is a known issue with the LG Incite with the texting. You must exchange your phone to resolve the issue, if the phone is less than 30-days old return it to your point of sale, if over 30-days old called warranty at 800-801-1101.
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Created: Jan 8, 2009
limegreencake Created: Jan. 8, 2009
I have never used to Matrix but it doesnt look like a good phone to me. There is an advisory about the slider being weaking and breaking, the camera is only 1.3 mp, and the bluetooth technology is primitive. I would choose a different one or wait until it gets cheaper in a few months to buy it.
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Created: Jan 1, 2009
limegreencake Created: Jan. 1, 2009
The slider issue is known and there should be no problem replacing the phone, but the representative needed you to have the phone with you when you called to get the IMEI number to verify the model of your phone (to make sure not just anybody can call and get sent a new Matrix), and to verify that the phone doesnt have any damage that is not covered such as liquid damage ...
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Created: Jan 1, 2009
limegreencake Created: Jan. 1, 2009
Thank you. Im not sure how to do that tho. Do i have to set a playlist to do that?
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Created: Jan 1, 2009
limegreencake Created: Jan. 1, 2009
I have 4 answer tones that i like to keep on shuffle. I bought a christmas one for the holidays and now that they are over i want to get rid of it. I cant find the delete option, so how do i delete it, or how do i get all but one tone to shuffle?
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Created: Dec 23, 2008
limegreencake Created: Dec. 23, 2008
Call customer care and ask them to send your phone the FOTA upgrade. You can press *#1234# to get the software version of your phone, and if it is not A707UCFJE, A707UCGB1 or A707UCGL1, then you need the upgrade. And if you talk to a customer care representative who doesnt know what your talking about, talk to someone else there.
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