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Created: Jan 16, 2016
icedcorn Created: Jan. 16, 2016
Update: I followed up via chat because my original trouble ticket was from 11/1/15....they gave me an upgrade to an HR44! I'll take it. Fingers crossed...
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Created: Jan 16, 2016
icedcorn Created: Jan. 16, 2016
I am having this problem. I have the Patriots on season record and it didn't recrdo the playoff game. Between this and the lag on the HR34 I'm really getting mad.
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Created: Jan 16, 2016
icedcorn Created: Jan. 16, 2016
I've had this problem for a while and it was "escalated"...I think "escalated" meansd "deleted and not looked at".. They told me I could not upgrade even though I have the $7.99 a month protection plan. They told me that an HR44 is the same "series" so it is not applicable.
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Created: Oct 11, 2015
icedcorn Created: Oct. 11, 2015
Hi, I read on the forums that if you notice your remote control is lagging on an original Genie (HR34), you can go to channel one, presss R,R,B,B,Y,G and clear the NVRAM. My problem is this: the remote lags so much that it never records the sequence timely and I can't clear it. I've tried doing red button reboots and help/restart reboots but still no luck. Anyone have any...
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Created: Oct 8, 2015
icedcorn Created: Oct. 8, 2015
Ah, so unless you have Premier you are out of luck. Good to know.
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Created: Oct 8, 2015
icedcorn Created: Oct. 8, 2015
I recently downgraded my TV package from Premier to Xtra and have a lot of sports team recordings. Specifically, if I record a college football team "season pass" my DVR will attempt to record shows on channels I no longer have. Does anyone have any idea how to fix that (aside from upgrading to Premier). I'd like it only to record on channels I have. I have multiple passe...
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Created: Apr 5, 2015
icedcorn Created: Apr. 5, 2015
Hi there. I just subscribed to Extra Innings and want to record all "Orioles" games. Easy enough since for spring training they've been on MASN HD and not blacked out. However, tomorrow, they are on MASN AND one of the extra innings channels and the to do list shows MASN ...but I'm guessing it would be blacked out since I'm not in that area. Will the Genie auto record the...
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Created: Dec 15, 2014
icedcorn Created: Dec. 15, 2014
For the past two weeks I've been watching WWE RAW on my Genie. It's been terrible as far as pixelation goes. It is very pronounced when recorded on 242 but I also see it live. I haven't seen many recent issues on the forum so I thought I'd ask to see if it's just me. No other channels/recorded programs have an issue. Any suggestions?
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Created: Sep 13, 2014
icedcorn Created: Sep. 13, 2014
I've done a full reset (red button) -- does that not clear NVRAM?
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Created: May 15, 2014
icedcorn Created: May. 15, 2014
Got the replacement today (yay overnight) and working fine. Just has to reconnect all the genie minis and reset the programming, etc. But it's working . Btw, replacement was HR34.
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Created: May 15, 2014
icedcorn Created: May. 15, 2014
Nice try. It's actually short for my XBL gamertag Icedcornholio....for some reason that wasn't allowed here as a username. Anyway, I'm in New Hampshire.
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Created: May 14, 2014
icedcorn Created: May. 14, 2014
Just to be clear - I'm getting a notification that the box is shipped, not the actual box. LOL. So not sure you want to live here .
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