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Created: Jun 26, 2014
youngjm Created: Jun. 26, 2014
If you are roaming and cellular data is on, you are using data in that plan.
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Created: Jun 26, 2014
youngjm Created: Jun. 26, 2014
I only read part of this but I agree that this was a wasted effort. Do you feel better? If you have been at this for this long, you should know that the front line person probably cannot help you. If they could, they would have to your satisfaction....... Let the customer support managers here help you and stop getting your self in a tizzy! Frustrating yes but you need to...
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Created: Jun 26, 2014
youngjm Created: Jun. 26, 2014
elizabeth19 wrote: We have 4 different devices in my house that connect to Wifi. Two iPod touches A Laptop An iPad Before, every single one would connect to the Wifi without an issue. We had a bad storm, but didn't lose power during it, and since then, only the devices that were connected to the WiFi during the storm are able to connect. The iPad and the Laptop were both ...
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Created: Jun 25, 2014
youngjm Created: Jun. 25, 2014
turbina wrote: Hi, I live in Europe but will move to L.A. in a few weeks. I have a phone that I like and wouldn't want to change, it's a Lenovo p780 (unlocked). It works with 1900 MHz for GSM, which I've seen that AT&T uses, so I guess it should be compatible, but I want to make sure before I move, so I don't get any unpleasant surprises when I arrive. Any help will be ap...
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Created: Jun 25, 2014
youngjm Created: Jun. 25, 2014
They may have just thrown it away or sold it for parts.
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Created: Jun 24, 2014
youngjm Created: Jun. 24, 2014
slyfielj wrote: On a related topic, I strongly suggest getting "Find my iPhone". It enables you to track your apple devices (not just iPhones, iPads and iPod touches too) and you can erase them, force them to make noise even if vibrates on, and more. Also helpful if you lose it around your residence. The OP indicates they used find my iphone. Their assumption that the fea...
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Created: Jun 24, 2014
youngjm Created: Jun. 24, 2014
Did you have a security code on it? If so, that will limit their ability to get your data. If not, make sure you have a pass code set on your replacement phone.
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Created: Jun 24, 2014
youngjm Created: Jun. 24, 2014
If you have reset your network settings: Settings>General>Reset>Reset Network settings, You may have a defective phone and/or bad SIM. Go to your local Apple store and have them check it our. They will swap the phone if you have an issue. www.apple.com/retail
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Created: Jun 24, 2014
youngjm Created: Jun. 24, 2014
ashwin25 wrote: Hi, I enrolled for auto refill for my go phone. The plan expiry date was 6/23/14 and the amount got deducted on 6/22/14 per auto refill condition but my phone was not refilled and it stopped working on 6/24/14. I had to manually refill again to get it working. I cancelled the auto refill but would like to know if the money will be refunded back to my accou...
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Created: Jun 24, 2014
youngjm Created: Jun. 24, 2014
ATT does not have an email address that you can use. Unfortunately their CEO wants to get ATT out of subsidizing phone purchases and the Value/Next plan does that so they are probably not going to be making any change soon. Your monthly costs are lower if you are not financing any phones but you pay full price vs getting a subsidized price that has been the case for years...
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Created: Jun 24, 2014
youngjm Created: Jun. 24, 2014
prasad2505 wrote: I bought this new from an ATT store. Even if rooted , why I didnt get these messages earlier? And why would not ATT honor the warranty in this case? Can some one advise. Thanks! Do a Google search for "Cannot update HTC one M7" and see if any of those results sound familiar to your situation? You did not say if you rooted your phone earlier? That could p...
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Created: Jun 24, 2014
youngjm Created: Jun. 24, 2014
If you want to reset your settings but not delete YOUR data: settings>General>Reset>Reset All Settings If you want to erase your data and reset the phone back to ALL DEFAULTS: Settings>General>Reset>Erase All Content and Settings If you need to clear out your network settings and have them return to the defaults: Settings>General>Reset>Reset Network Settings - This ...
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Blog Idea Exchange There are no unread messages in this message board Q&A This is a topic with new unread messages This is a popular topic with no new messages This is a topic that you have replied to with new unread messages This is a popular topic that you have replied to with new unread messages This is a popular topic that you have replied to with new unread messages There are no new messages in this topic Solved! Message contains an attachment Message contains no text Message contains a video Message contains an image
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Created: Jun 16, 2014
youngjm Created: Jun. 16, 2014
I would try backing up your iPhone then performing a restore to reload ios. The restore your backup. You may also want to try reseting your settings. This is different then restring the network settings. You will need to adjust some settings but the data will be safe and it may clear out something? A new SIM may also help?
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Created: Jun 3, 2014
youngjm Created: Jun. 3, 2014
rbaron wrote: The title pretty much says it all. Yes unless you pay off the price of the phone early and you meet some minimum amount of time. If you want an unlocked iPHone sooner. Go to Apple and buy the unlocked version.
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Created: Apr 21, 2014
youngjm Created: Apr. 21, 2014
fpanders wrote: Can I use an iPad activated data plan sim in a Liberate or a Unite MiFi? If they take the same size then yes but you need to call ATT and make sure the right plan is now associated with the SIM. The iPad plan is not necessarily compatible with the functionality needs of the Liberate or Unite MiFi.
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Created: Oct 30, 2013
youngjm Created: Oct. 30, 2013
go to settings>General>Reset>Erase all Content and Settings Your phone will be as it was the day it came out of the box. Any backups you have on iCloud or itunes, you will need to delete those manually. iCloud - Settings>icloud>Storage & Backup. From there you can delete any of those backups. iTunes - in the preferences, go to devices and from there you can select a devic...
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Created: Oct 3, 2013
youngjm Created: Oct. 3, 2013
Here is a link to Apple's LTE page. It show their model numbers and the LTE bands each model supports: http://www.apple.com/iphone/LTE/
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Created: Sep 22, 2013
youngjm Created: Sep. 22, 2013
Check out this thread at Apple: https://discussions.apple.com/thread/4313957?start=0&tstart=0 There is a reffeence to an Apple article as well as a youtube video that demostrates some steps. Good Luck!
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Created: Feb 14, 2013
youngjm Created: Feb. 14, 2013
sync the old phones contacts to google. Then sync the iPhone to google using the carddav protocol. Google has some great tutorials for seting up the accounts. http://support.google.com/mail/bin/answer.py?hl=en&answer=2753077
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Created: Feb 12, 2013
youngjm Created: Feb. 12, 2013
xoxoOliviaBee wrote: So basically, my mum lost her old iPhone 3G, and to avoid buying a new plan, my dad is looking on eBay to buy an old iPhone 3G, he just wants to keep our old plan and get a new SIM card for the iPhone 3G. I know that iPhone 3G's have been discontinued for about 2 years, can he buy this iPhone on eBay and take it to the AT&T store to get a new SIM card...
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Created: Jan 6, 2013
youngjm Created: Jan. 6, 2013
Take a look at your iMessage setup on your phone. You may still have the old number registered with Apple. Settings>messages
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Created: Sep 25, 2012
youngjm Created: Sep. 25, 2012
here is a link to Apple's support article about what is included in the backup: http://support.apple.com/kb/HT4946 Contacts* and Contact Favorites (regularly sync contacts to a computer or cloud service such as iCloud to back them up). App Store Application data including in-app purchases (except the Application itself, its tmp and Caches folder). Application settings, pr...
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Created: Sep 23, 2012
youngjm Created: Sep. 23, 2012
Yes, Settings>General>Cellular>Enable LTE> Yes/no
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Created: Sep 22, 2012
youngjm Created: Sep. 22, 2012
Sounds like a bad SIM or a bad phone. Try getting a new SIM and if the problem persists see an Apple Genius and have them check out your phone. It happens!
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