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Created: Aug 17, 2015
ATTCustomerCare Created: Aug 17, 2015
Joe, I truly apologize to read that your account was hacked. I am glad that you took measures to reset your password. Please log into your email and check on Mail Options to ensure that your e-mail account is secure. Signature: Check the Signature section for any changes. Vacation Response: Check to see if this has been set to auto-send messages. Mail Accounts: Check for ...
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Created: Feb 19, 2014
ATTCustomerCare Created: Feb 19, 2014
Hi there @ljs247 , We'd be happy to take the feedback from you and pass it on to the appropriate channels. You can send us a private message here with as much detail as possible. Thank you!
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Created: Feb 19, 2014
ATTCustomerCare Created: Feb 19, 2014
Hello! We just wanted to let you know that we have received your private message and will be responding shortly.
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Created: Feb 12, 2014
ATTCustomerCare Created: Feb 12, 2014
@Ngan Pham , sorry to hear you're having trouble. Do you still need help? If so, send us a private message here with your full name, account number, contact information and best time you can be reached. We're glad to help! ATTJulieCS
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Created: Feb 12, 2014
ATTCustomerCare Created: Feb 12, 2014
@Sooner_Blue , did you recently do any software updates?
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Created: Feb 12, 2014
ATTCustomerCare Created: Feb 12, 2014
Hi there @boldforbes , are you still having trouble? This sounds like a very unique issue. You can send us a private message here with your full name, account number, contact information and the best time you can be reached. We'll do our best to help! ~Julie Rae
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Created: Jan 28, 2014
ATTCustomerCare Created: Jan 28, 2014
Hi Kiko69, One of our Managers will be reaching out to you within 48 hours at the email address listed in your profile here on the forums. If there is a better way for us to get in touch with you, please reply via private message with your contact information. Thanks, Tom R . AT&T Social Media Manager
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Created: Jan 27, 2014
ATTCustomerCare Created: Jan 27, 2014
Hi Jarrtx, I am very sorry for the issues that you are having with your Microcell. One of our Managers will be reaching out to you within 48 hours at the email address listed in your profile here on the forums. If there is a better way for us to get in touch with you, please reply via private message with your contact information. Thanks, Tom R . AT&T Social Media Manager...
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Created: Jan 27, 2014
ATTCustomerCare Created: Jan 27, 2014
Hi Steve, I am very sorry for the issues that you are currently having with your Microcell. One of our Managers will be reaching out to you within 48 hours at the email address listed in your profile here on the forums. If there is a better way for us to get in touch with you, please reply via private message with your contact information. Thanks, Tom R . AT&T Social Medi...
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Created: Jan 27, 2014
ATTCustomerCare Created: Jan 27, 2014
Hi James, I am very sorry for the Microcell issues that you are currently having. One of our Managers will be reaching out to you at the email address listed in your profile here on the forums. If there is a better way for us to get in touch with you, please reply via private message with your contact information. Thanks, Tom R . AT&T Social Media Manager
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Created: Jan 20, 2014
ATTCustomerCare Created: Jan 20, 2014
Hi rupesh.bk , We received your private message, and one of our managers will be reaching out to you soon. Thanks, Jenn S.
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Created: Jan 16, 2014
ATTCustomerCare Created: Jan 16, 2014
Hi CMH-30 , We received your private message, and one of our managers will be reaching out to you soon. Thanks, Jenn S.
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