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(367608)
Travel to Mexico

I have the Unlimited Extra EL Plan. Will I be charged extra for talk text or data in Mexico?

Questions

10

1

0

qr code for number transfer

I'm trying to switch my phone number from my old phone (Samsung galaxy a51 5g) to a newer one (iPhone se) and the iPhone prompts me for a qr code to use the same phone number. How can I get this qr code? or do I have to go to a location in person for this? :(

Questions

4

0

0

Accepted Solution

Official Solution

Data Breach

What is AT&T doing about the recent data breach, besides claiming it did not come from their network?

Questions

50.8K

86

Accepted Solution

fiber wired connection can't connect intermittently

TVs and gaming systems that are connect by a wire sometime gets a message that it can't connect. Wifi works.

Questions

20

5

0

Unlocked samsung s10e

I want to upgrade my at&t locked S7 to an unlocked S10e. So I remove the sim card in the s7 and put in the s10e and at&t will recognize my number and new phone? Then switch transfer the files in the s7 to the s10e? Will the at&t firmware that enables video calling be in the s10e then sin

Questions

7

1

0

At&T Data Breach

My personal info was leaked in the data breach. I am not currently using AT&T service, they don't have my current mailing or email address, how do I get access to the complimentary identity monitoring? Customer service was absolutely no help.

Questions

2

0

0

Return Process, and Installment Removal for iPhone Device Purchase

I made a big mistake switching to AT&T. The signal is terrible! The return process for the iPhone 15 Plus cannot be done in-store; it needs to be done by mail only. I received a notification from AT&T that my shipment was delivered on April 8, and that's it. I've been calling AT&T every

Questions

11

2

0

Sales rep never called back….

We switched from Comcast to AT&T for internet. Right after installation a sales person came to the door, then spent about 4 hours (seriously) in our house giving us deals on switching from Verizon for our cell phones. Our new AT&T phones are to come today. She told us just call her when they

Questions

15

3

0

Accepted Solution

Closed

I am trying to sign up for the program

I am trying to sign up for my AT&T account for DirecTV

Questions

12

1

0

New phone

Just got a s24 ultra and can text and call but no service, people at store couldn't figure it out

Questions

7

1

0

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(63)
qr code for number transfer

I'm trying to switch my phone number from my old phone (Samsung galaxy a51 5g) to a newer one (iPhone se) and the iPhone prompts me for a qr code to use the same phone number. How can I get this qr code? or do I have to go to a location in person for this? :(

Questions

4

0

0

At&T Data Breach

My personal info was leaked in the data breach. I am not currently using AT&T service, they don't have my current mailing or email address, how do I get access to the complimentary identity monitoring? Customer service was absolutely no help.

Questions

2

0

0

Closed

how to remove next up features

lines are cutting off when i wish to talk to an agent

Questions

7

0

0

Closed

how to remove next up features

lines are cutting off when i wish to talk to an agent

Questions

6

0

0

4G Connectivity and Celluar Issues

Hi, I'm using a IOT Hat device that uses the cellular network to send SMS and make calls. I've done my research before hand and ATT said the device was approved for their network. Unfortunately the device isn't working, and before i buy a phone to test it on since my primary phone is with this carr

Questions

8

0

0

New Customer... Ordered New Phone and New Line For In Store Pick-Up.. 3 Hours Later They Do Not Have The Order In Their System

I ordered a new iPhone 15 Pro Max this morning with in store pick up. I never received a conformation email or anything after they deducted the money from my account. After saying everything is "24 hours" with chat and phone calls with ATT, the store saying they have no order for it, me having no ac

Questions

10

0

0

Trending Accepted Solutions

(71)

Accepted Solution

Official Solution

Closed

Is this a fraudulent email?

I received an email from this address: myAT&T <[email scrubbed]>. The text of the email is below.  Is it an email actually sent by AT&T? Dear Customer, At AT&T, we prioritize the security of our customers' information and are committed to maintaining transparency in all

Questions

4.8K

1

0

Accepted Solution

April 2024 Experian offer

I received an email on April 15, 2024 purporting to be from AT&T offering free ExperianIdworks protection for one year. Since I do not click on links contained in emails, I went to the Experian website to find where to sign up for this free service. I could not find where/how to sign up  b

Questions

459

4

0

Accepted Solution

When is ATT going to push out the April update?

My pixel pro 8 is having issues randomly disconnecting (no sim error) and I am told that this update will fix it.

Questions

341

3

0

Accepted Solution

Official Solution

I Cancelled ATT service. Do I still need to pay the bill?

My ATT bill is due in a few days. Is that bill for the next month of service or the past month of service? I changed providers and am trying to find out if I am obligated to pay this bill or not.

Questions

287

10

0

Accepted Solution

Official Solution

iPhone payment

Is there a way to pay just towards your phone cost, and not phone usage.

Questions

246

2

0

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