I'm paying for 1000mbs fiber but only getting150mbs in my house (standing beside the extender). How can I get the service I'm actually paying for?

I've downloaded the U-verse app on my firestick. What login do I use? My Wi-Fi login or my acct login that I use to pay my bill? I really don't want to use the billing login.. ugh!

I’m trying to unlock my wife’s email account with @bellsouth.net domain. It’s acting like it can’t recognize the account when I go through the reset process. She was able to access it a couple of days ago. I keep getting the message that the limit for unsuccessful sign-in attempts has been reache

So I have tried for weeks and it will not record "So you think you can dance" Even if the show is on air I can't record. This is silly. Why? (BTW: Power cycled 100 times ONE HUNDRED TIMES! so do not ask)

Using the 7.4.4 app on iOS, ipad and phone, same results. On the home Att wifi gateway. I open app, limited channels shown. I use the drop down to clear all, so I can now see all. However, only 31 channels are showing live and can be streamed. U-verse subscription is roughly 200 channels should be a

I received this email from attbackup.com Is this a real email?  I also received the box in the mail.   Hello Erick Rickers, This is notification that your equipment has been shipped via FedEx and should be received within 5 business days. Once you receive your equipment, pleas

I would like to keep using my @bellsouth and @att email accounts after closing my u-verse internet service.

When entering my address and zip code for iTunes it’s telling me my zip code is incorrect. But my entire address is correct.

We have an sbcglobal.net email address with secondary security access by text to our mobile phone. We have been receiving text alerts with security access codes that we have not asked for.  We changed our password and continued to receive them.  Today when I went to sign into our email ac

Using the #61 code won’t work

So I have tried for weeks and it will not record "So you think you can dance" Even if the show is on air I can't record. This is silly. Why? (BTW: Power cycled 100 times ONE HUNDRED TIMES! so do not ask)

Using the 7.4.4 app on iOS, ipad and phone, same results. On the home Att wifi gateway. I open app, limited channels shown. I use the drop down to clear all, so I can now see all. However, only 31 channels are showing live and can be streamed. U-verse subscription is roughly 200 channels should be a

When entering my address and zip code for iTunes it’s telling me my zip code is incorrect. But my entire address is correct.

Wife and myself both have 'legacy' email through AT&T (under sbcglobal banner). We no longer have any account through AT&T. Perhaps due to recent security breech, we found ourselves needing to log back in to access mail. However, 2-factor phone numbers for our accounts are no longer accurate

When can I expect AT&T to offer fiber at my home address in San Jose ? The "check availability" button on the AT&T web site shows that DSL (Internet 25 plan) is the only service available, currently. No 5G (Air service) or fiber. The broadbandnow map shows there is fiber about half a mile do

Anyone aware of long distance charges appearing on their wireless bill without their knowledge? I was charged an extra $200 for some call I apparently made to Italy for 43 minutes. I pleaded with customer service that I did not make that call and despite my plea asking for the benefit of the doubt,

I added the International Day Pass today, 4/18, for a trip I am taking on 4/25. Do I need to turn off Roaming now or when I get to my international destination?

I am trying to find out who I should speak with about a temporary outdoor cell tower for an event August 23 - August 25 in CT. Our flagship event is Dream Ride and you can find info at:  https://dreamride.org/  We get about 10,000 visitors and the event benefits Special Olympics from 41

Twice in just the past couple of years I have received notification from AT&T that my account information has been compromised, and you offer me some kind of Experian service free of charge to be alerted if my account(s) become impacted. This basically shifts the responsibility to me to keep an

AT&T U highway robbers! I traded in my iPhone Pro Max 13 with the value of $850. I only had your services for less than 6 months because of the poor connectivity issues and the outages that you had. By the way, I never received a credit for either. Looking back to my paperwork if I leave your se

I need to file a complaint with corporate. An employee needs to go work for mcdonalds. I want my (Edited per community guidelines)ing money back from a bill i paid and then cancelled 4 days later. They said I would get a refund. Now they say.....oh sorry for you, no refund. Auto payment, been with a