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Enhancing Wi-Fi in Multi-Story Homes: Navigating Natural Challenges

Hello community, As we troubleshoot Wi-Fi signal strength in multi-story homes, let's draw parallels to our experiences with natural challenges, like maintaining a gravel driveway in snowy conditions. Despite efforts, the signal struggles upstairs, much like navigating a gravel driveway in heavy sno

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Intermittent outage TV/Internet often

We stream Hulu Live TV. Often it will say lost connection or each morning when we turn on for first time it will say not connected. We then power off (it's connected wirelessly) then power back on and it comes on. We are so frustrated with this! Also, what's weird is, when we do lose connection, our

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11

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OP07Wos Turn on Wi-Fi calling error

Hello my name is Stephanie, I keep getting a error message of OP07Wos turn on wi-fi calling on my phone. I am with Pure Talk and I'm using a BLU G 91s phone. I'm also using Android 11. I have called both places and no one know how to turn this off or even had this issue. I have confirmed with both c

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3

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charged for roaming when cellular data was off

Hi! I recently returned from an international trip. As I always do, I turned off my cellular data as soon as I landed, and used only Wifi for calling and data. Yet when I received my bill, I found several calls were billed as "roaming" when this seems like it should have been impossible without cell

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39

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Billing errors, phone suspended, identity theft, help!

October 2023 ATT Sale: Get $1000 off a complete, undamaged 12 Pro Max when you upgrade to a 15 Pro MaxI upgraded two 12 Pro Max (I paid off the previous installments of the 2 12Pro Max and paid the taxes on the two new phones 15 Pro Max. ) to the 15 Pro Max. One of the 15 Pro Max was suspended in ea

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9

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McAfee Licenses

I have installed McAfee on four computers over the past few years, but only have two currently functioning. Can I remove the other two licenses, and if so, how? Thanks, Bear

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24

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Update

Samsung s21ultra will not update from Android 13 to 15, tried everything

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7

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New Uverse Android App Black Screen

So a new app downloaded for my Android Tablet, Android 13, and I get the program sound but nothing but a black picture. Help!!

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10

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Access to sub-accounts

I have an SBCGlobal.net account with 2 sub-accounts. I can get into the main account but I cannot get into the sub-accounts.  Level 1 said Level 2 needs to address the of the synching to the primary account.  Can you help?

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60

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Opening outbound port 445

I opened my port 25 now I need to open port 445 for my business account. How can i open it?

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(66)
OP07Wos Turn on Wi-Fi calling error

Hello my name is Stephanie, I keep getting a error message of OP07Wos turn on wi-fi calling on my phone. I am with Pure Talk and I'm using a BLU G 91s phone. I'm also using Android 11. I have called both places and no one know how to turn this off or even had this issue. I have confirmed with both c

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3

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0

Office 2021 Outlook on a Windows 11 PC will not connect to att.net email account

Upgraded from a Windows 10 PC with MS Office 2021 (Home version) to a new Windows 11 PC with MS Office 2021.   Used the exact same POP settings on the new PC but it will not connect to my .att.net account.  When I add my account it asks for my user name and password for a "pop.mail.y

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3

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I can't access my old sbcglobal email

SOOOO third attempt.... I can't access my old sbcglobal email and have tried everything I could think of. I'm trying again and would love to speak to an agent or something via chat. On my previous posts, the chat wasn't working on my phone so I couldn't get to a solution. Sadly I don't know the pas

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4

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Wired PC can't ping 2.4ghz wifi printer.

Hi, I have a BGW320 and am trying to setup a new printer that only supports 2.4 ghz wifi. It connects to the gateway and has same network ip scope, same subnet, and same gateway. I cannot ping it from my wired pc and windows can't find it when installing a driver. I thought wired, 5ghz wi-fi, 2.

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7

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Samsung s23 issue

My s23 phone plays AT&T firefly ringtone intermittently at maximum volume for no apparent reason.  I cannot adjust volume but can change to silent.  

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10

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No internet

Connected to to hotspot from multiple devices- looks like it should be working but we cannover access any site. Confirmed that we are getting IP address from the device. I can connect to the management page of the device. I have factory reset - and have joined via WPS and password. Still not inter

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6

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Trending Accepted Solutions

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Accepted Solution

Official Solution

Billing

Wanting to make payment arrangements to get my service turn back on

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211

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Accepted Solution

Official Solution

Return of Gateway

I’m a current customer. I had to have my gateway replaced several months ago. I just realized that I forgot to return the old equipment. If I return it now, can I get the credit for the non return fee on my account?

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130

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Accepted Solution

Official Solution

GETTING DIVORCED AND NEED TO SEPARATE THE PHONES

My wife owns the ATT account and we are divorcing. What options do I have?

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121

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Accepted Solution

Official Solution

Closed

is there someone I can submit a complaint to? Will it matter?

I purchased a brand new iphone through ATT. Discovered the cable port has never worked (usually use wireless charging, needed to use a cable on a trip). Despite having insurance and AppleCare, I have to pay $150 to get a "new" phone, which arrived today and is actually a rebuilt phone instead of new

Questions

110

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Official Solution

Device Unlock Request for a new fully paid off phone that has never been on the AT&T network.

I recently won a competition AT&T was hosting, and the prize included a new Galaxy S24U. The phone arrived but since this was never activated on the AT&T network the IMEI is not showing up as an AT*T phone when submitting a device unlock request. I have called customer service and went to my

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